Jessica Shalhoub
Orlando
Summary
Dedicated and results-driven professional with a comprehensive background in accounting, finance, and law. Eager to leverage my diverse skill set, including team leadership, problem-solving, and litigation skills, to contribute to the success of a forward-thinking organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Law Clerk Intern
Peter F. Carr Jr., Esq.
01.2023 - 06.2023
- Prepared deposition summaries that allowed for better organization of key information during litigation cases.
- Assessed case dockets to prepare
- Performed legal and general research, drafting memoranda, and correspondence.
- Interviewed and communicated with clients via phone or email.
- Developed excellent time-management abilities by balancing coursework alongside internship responsibilities.
- Organized and maintained client files to ensure efficient workflow within the firm.
- Proven ability to learn quickly and adapt to new situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Developed professional relationships with attorneys and support staff, fostering a positive work environment.
Accounts Manager
Disney
01.2019 - 01.2022
- Oversaw accounts receivable and payable functions, ensuring timely and accurate processing of financial transactions
- Prepared detailed financial reports and statements for management review, contributing to informed decision-making
- Implemented process improvements to streamline accounting procedures, resulting in increased efficiency and cost savings.
- Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow (quickbooks, P&L sheets).
- Communicated with vendors and built long-lasting relationships.
- Managed payroll operations for team of 100+ employees.
Hostess
Disney
01.2016 - 01.2018
- Provided exceptional customer service to guests, addressing inquiries and resolving issues to ensure a positive experience
- Managed reservations and seating arrangements, optimizing restaurant capacity and guest satisfaction
- Collaborated with team members to maintain cleanliness and organization in a high-volume dining environment.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Backed up servers by checking on tables and retrieving items for guests.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Answered customer questions about hours, seating, and menu information.
- Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
J.D. - Law
Barry Law University
6441 E Colonial Dr, Orlando, FL 3280712.2023
Bachelor of Science -
University of Central Florida (UCF)
4000 Central Florida Blvd 01.2020
Skills
- Proficient in financial analysis, budgeting, and forecasting
- Legal research and writing abilities
- Effective communication and interpersonal skills
- Leadership and team management capabilities
- Detail-oriented with a focus on accuracy and precision
Accomplishments
- Recipient of the Entrepreneurial Award (2019) for presenting an innovative business idea with strong growth potential.
- Selected as a team leader for group projects by professors and peers, demonstrating leadership skills and ability to coordinate diverse teams effectively.
- Volunteered as a model for St. Jude Children's Hospital and YMCA fundraising events, contributing to charitable causes and community outreach efforts.
- Secured second place in an intramural trial team competition, showcasing persuasive advocacy skills and ability to excel in a competitive environment.
References
Available upon request.
Certification
LexisNexis Certification Part 2: Practice Ready Certification
LexisNexis
Issued April 2023
Access 2019: Building Dashboards for Excel
Issued November 2019
Marketing Foundations: Understanding Consumer Behavior
Issued November 2019
Timeline
Law Clerk Intern
Peter F. Carr Jr., Esq.
01.2023 - 06.2023
Accounts Manager
Disney
01.2019 - 01.2022
Hostess
Disney
01.2016 - 01.2018
J.D. - Law
Barry Law University
Bachelor of Science -
University of Central Florida (UCF)