Jessica Shamblin
Searcy,AR
Summary
Dynamic and reliable caregiver with extensive experience at Claude Rouse, adept at enhancing patient independence and well-being. Proven ability in complex problem-solving and effective communication, ensuring adherence to health guidelines. Recognized for developing personalized care plans that improved patient outcomes and fostered strong relationships with clients and families.
Overview
17
17
years of professional experience
Work History
Family Caregiver
Claude Rouse
02.2006 - 01.2016
- Assisted individuals with daily living activities, promoting independence and quality of life.
- Provided companionship and emotional support to enhance mental well-being.
- Administered prescribed medications according to care plans, ensuring adherence to health guidelines.
- Maintained a clean and safe environment, following hygiene protocols for patient safety.
- Documented daily care activities and observations accurately for continuity of care records.
- Adapted quickly to changing care needs, demonstrating flexibility in caregiving approaches.
- Researched and implemented best practices in caregiving techniques for improved patient outcomes.
- Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
- Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
- Demonstrated adaptability in responding to changing patient conditions or requirements while maintaining continuity of care services.
- Collaborated closely with interdisciplinary healthcare teams, integrating recommendations from professionals into comprehensive patient care plans.
- Improved patient care by developing personalized care plans and maintaining detailed records of daily activities.
- Supported patient nutrition by preparing healthy meals based on dietary restrictions and preferences.
- Increased independence for patients with mobility limitations by providing appropriate assistive devices and home modifications.
- Enhanced quality of life for patients with dementia by implementing cognitive stimulation activities tailored to individual needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Maintained entire family's schedule and organized events.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Live-In Caregiver
Terry Ward
05.2009 - 03.2014
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications as prescribed, maintaining accurate records of dosages.
- Supported mobility and transportation needs, promoting independence in community engagement.
- Communicated effectively with family members regarding care plans and client progress.
Sales Manager
J & K Liquidation
06.2018 - 01.2021
- Developed and implemented sales strategies to increase revenue and market share.
- Trained and mentored sales team on product knowledge and customer engagement techniques.
- Analyzed sales data to identify trends and opportunities for growth.
- Established strong relationships with key clients, enhancing customer loyalty and retention.
- Coordinated promotional campaigns to drive product visibility and sales performance.
- Oversaw inventory management processes to ensure optimal stock levels for sales initiatives.
- Collaborated with cross-functional teams to align marketing efforts with sales goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Assistant
Ollie's Bargin Outlet
11.2022 - 05.2023
- Assisted customers with product inquiries and facilitated smooth transactions.
- Maintained organized sales floor and ensured merchandise displays were visually appealing.
- Collaborated with team members to manage inventory levels and restock shelves promptly.
- Processed cash register operations accurately, handling cash and credit transactions efficiently.
- Resolved customer complaints by providing effective solutions and ensuring satisfaction.
- Supported promotional events by setting up displays and engaging with customers actively.
- Monitored stock levels, communicated needs to management, and contributed to replenishment efforts.
- Processed transactions accurately while maintaining a high level of customer service.
Education
GED -
Arab High
Arab, AL05.2002
Skills
- Complex Problem-solving
- Strong communication and interpersonal skills
- Reliable and responsible
- Honest and dependable
- Attention to details
- Product knowledge
- Goal driven
- Safety and cleanliness standard
- POS software
- Computer proficiency and Microsoft office
- Exceeding customer expectations
- Multitasking Abilities
- Inventory management
Accomplishments
ability to keep charts, manually take vitals, administer medications
Timeline
Sales Assistant
Ollie's Bargin Outlet
11.2022 - 05.2023
Sales Manager
J & K Liquidation
06.2018 - 01.2021
Live-In Caregiver
Terry Ward
05.2009 - 03.2014
Family Caregiver
Claude Rouse
02.2006 - 01.2016
GED -
Arab High