Jessica Sharpe
FAYETTEVILLE,NC
Overview
14
14
years of professional experience
Work History
Sales Associate
Dollar General
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
82nd Express/Shopped/ABC
11.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Honeycutt/ABC/Gase Station ( Exchange)
06.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Food Service Worker
Qdoba
01.2021 - 02.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Sales Associate
Pine Express/ABC/Gase Station ( Exchange)
10.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Food Service Worker
Qdoba
04.2020 - 10.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
Hotel Professional
Hotel Atlantis
05.2018 - 02.2019
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Provided guests with information on local attractions, restaurant and transportation services to enhance stay.
- Answered hotel phones with professionalism and directed calls appropriately.
- Maintained high level knowledge of all hotel services offered to answer guest questions.
- Processed guest check-ins and check-outs following procedures for fast turnover.
- Maintained neat and orderly front desk and lobby area to uphold hotel standards.
- Assisted guests with luggage and provided directions to rooms to enhance customer service.
- Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations.
- Inputted daily occupancy, room rate and revenue into property management system for updated recordkeeping and accounting.
- Developed and maintained positive relationships with guests for satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Kept accounts in balance and ran daily reports to verify totals.
- Trained new staff members in customer service techniques and hotel operations.
Landscaping and Horticulture
RIZZO
07.2016 - 01.2017
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated landscaping equipment with focus on safety and machine longevity.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Managed and coordinated installation of complex landscaping projects.
First Aid and Paramedic and Medic Education
(DRK) German-Red-Cross
02.2014 - 03.2016
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Gastronomy/Cook
Globus Restaurant
06.2013 - 09.2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Hotel Professional
Hotel Blautanne
02.2012 - 10.2013
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Provided guests with information on local attractions, restaurant and transportation services to enhance stay.
- Answered hotel phones with professionalism and directed calls appropriately.
- Maintained high level knowledge of all hotel services offered to answer guest questions.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
Gastronomy/Cook/Cashier/Service
Serways Autobahnraststaette Am Hockenheimring
05.2012 - 07.2013
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Hotel Professional
Achat Hotel
03.2010 - 11.2012
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Education
Educational Measure -
USS GmbH School
01.2017
First Aid and Paramedic and Medic Education School -
(DRK) German-Red-Cross School
01.2016
Educational Measure -
USS GmbH School
01.2010
College School -
Hobergschool
01.2009
High School -
Gustav-Leseman School
01.2007
Primary and Secondary School -
Lusshard School
01.2004
Skills
- Payment Processing
- Product Sales
- Inventory Control
- Business Development
- Cash Handling
- Promotional Support
- Relationship Building
- Stocking and Receiving
- Multi-Tasking Strength
- Merchandise Display
- Customer Service
- Display Setup
Internship
- Cashier and Service, 15, 1 week, Second Hand Shop, 68809 Neulussheim, Germany
- Hairdresser, 100, 2 weeks, Hair Fashion Krubka, 68809 Neulussheim, Germany
- Car Mechanic, 144, 3 weeks, Car Mechanic Bletzer, 68804 Altlussheim, Germany
- Bartender, 60, 3 weeks, 1000 and 1 Night Bar, 68766 Hockeheim, Germany
- Landscaping and Horticulture, 96, 2 weeks, RIZZO, 68766 Hockenheim, Germany
Professional Background
- Hotel Professional, 2010, 2012, 8-10, 5, Achat Hotel, 25462 Reilingen, Germany
- Hotel Professional, 2012, 2013, 4, 7, Hotel Blautanne, 68804 Altlussheim, Germany
- Gastronomy/Cook/Cashier/Service, 2013, 2014, 9-10, 6, Serways Autobahnraststaette Am Hockenheimring, 68766 Hockenheim, Germany
- First Aid and Paramedic and Medic Education, 2014, 2016, 4-5, 5, (DRK) German-Red-Cross, 68809 Neulussheim, Germany
- Gastronomy/Cook, 2014, 2016, 8, 6, Globus Restaurant, 68766 Hockenheim, Germany
- Landscaping and Horticulture, 2016, 2017, 6, 5, RIZZO, 68766 Hockenheim, Germany
- Hotel Professional, 2018, 2019, 8-10, 4, Hotel Atlantis, 66877 Ramstein-Miesenbach, Germany
- Fast-food worker, 2020, 6-8, 4-6, Qdoba Mexican Grill, Reilly Road food court, Fort Bragg, NC, 28307
- Gas Station Cashier/Roving worker, 2020, 2021, 6-8, 4-6, Old Glory, Pope AAF, and Southside gas stations, Fort Bragg, NC, 28307
- Fast-food worker, 2021, 6-8, 4-6, Qdoba Mexican Grill, Reilly Road food court, Fort Bragg, NC, 28307
Previous Location
Ramstein, Germany
Spouse
Unknown, United State Air Force
Residency Status
11/19/19, Legal Resident
Contact Info - Telephone
252-266-3745
Personal Information
- Age: 29
- Child Name: Samora
- Date of Birth: 09/09/94
Languages
German
Native or Bilingual
Timeline
Sales Associate
Dollar General
09.2023 - Current
Sales Associate
82nd Express/Shopped/ABC
11.2022 - 04.2023
Sales Associate
Honeycutt/ABC/Gase Station ( Exchange)
06.2022 - 11.2022
Food Service Worker
Qdoba
01.2021 - 02.2021
Sales Associate
Pine Express/ABC/Gase Station ( Exchange)
10.2020 - 01.2021
Food Service Worker
Qdoba
04.2020 - 10.2020
Hotel Professional
Hotel Atlantis
05.2018 - 02.2019
Landscaping and Horticulture
RIZZO
07.2016 - 01.2017
First Aid and Paramedic and Medic Education
(DRK) German-Red-Cross
02.2014 - 03.2016
Gastronomy/Cook
Globus Restaurant
06.2013 - 09.2014
Gastronomy/Cook/Cashier/Service
Serways Autobahnraststaette Am Hockenheimring
05.2012 - 07.2013
Hotel Professional
Hotel Blautanne
02.2012 - 10.2013
Hotel Professional
Achat Hotel
03.2010 - 11.2012
Educational Measure -
USS GmbH School
First Aid and Paramedic and Medic Education School -
(DRK) German-Red-Cross School
Educational Measure -
USS GmbH School
College School -
Hobergschool
High School -
Gustav-Leseman School
Primary and Secondary School -
Lusshard School
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