Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Sharples

Murrieta,CA

Summary

Highly motivated individual with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

10
10
years of professional experience

Work History

Barista

Starbucks
09.2018 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Used POS system to accurately enter orders and process payments.

Assistant Coordinator

Temecula Balloon And Wine Festival
02.2016 - 10.2017
  • Helped organize festival event from conception to completion, arranged program schedules and managed on-site logistics.
  • Brainstormed and implemented creative event concepts and themes
  • Coordinated with over vendors and event contributors, caterers and transportation services.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Developed post-event reports to determine effectiveness of each event.

Herbalife Coach

Simply Get Healthy
07.2015 - 01.2016
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Prepared nutritional shakes by following drink recipes.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Built strong relationships with customers to promote health, wellness and available services.

Spa Administrator

Mila Moursi Skin Care
01.2015 - 04.2015
  • Escorted clients to spa areas, treatment rooms, and offices.
  • Handled payments and processed credit card transactions.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.

Wellness Center Manager

Non-surgical Wellness Center
09.2013 - 12.2014
  • Directed daily operations at busy weight loss and wellness center.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Created and organized client charts, managed filing system and submitted reports.
  • Sold weight loss program and supplements tailored to client weight loss needs.
  • Counseled and coached clients during visits to offer solutions and support.

Education

Foundation Certificate in Acting - Acting

Liverpool Institute For Performing Arts
Liverpool, United Kingdom

High School Diploma -

Julian Charter
Temecula, CA

Skills

  • Exceptional Customer Service
  • POS System Operations
  • Adaptable and Flexible
  • Solid Problem Solver
  • Team Player
  • Great at Multi-tasking
  • Works Well Under Pressure

Timeline

Barista

Starbucks
09.2018 - Current

Assistant Coordinator

Temecula Balloon And Wine Festival
02.2016 - 10.2017

Herbalife Coach

Simply Get Healthy
07.2015 - 01.2016

Spa Administrator

Mila Moursi Skin Care
01.2015 - 04.2015

Wellness Center Manager

Non-surgical Wellness Center
09.2013 - 12.2014

Foundation Certificate in Acting - Acting

Liverpool Institute For Performing Arts

High School Diploma -

Julian Charter

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Jessica Sharples