JESSICA SHELTON, MS, CCC-A
Tulsa,OK
Summary
Licensed Audiologist with progressive, specialized career in hearing health. Passionate about optimizing patient quality of life through hearing aid treatment. Dedicated to providing thorough patient education and support.
Overview
22
22
years of professional experience
Work History
Audiologist
HearingLife
04.2019 - Current
- Hearing Evaluations and Hearing Aid Evaluations; Hearing Aid Fittings with REM, Repairs and Follow-up appointments to initial fitting, Cerumen Removal/Management; Tracking of key performance indicators and continued sales improvement; Working knowledge and use of electronic health record system and point of sale system to create invoices and claims for billing patients, managed care and insurance
- Responsible for maintaining hearing aid inventory and office supplies
Audiologist
American Ear Hearing & Audiology
12.2018 - 02.2019
- Hearing Evaluations and Hearing Aid Evaluations; Hearing Aid Fittings, Repairs and Follow-up appointments to initial fitting, Cerumen Removal/Management; Compensation and Pension testing for US Veterans
Print and Marketing Associate
Staples
11.2017 - 08.2018
- Producing customer orders, including copies, business cards, notecards, invitations, posters, engineering prints, mounted prints, etc through the use of print and marketing equipment
Clerk/Cashier
Convenience Store
11.2017 - 07.2018
- Cleaning store/detail cleaning, stocking merchandise, prepping food, checking temperatures of food items for safety, making fresh beverages, checking in at beginning of each shift (counting money in drawers, counting specific merchandise), checking out customers, closing/end of day report, checking in vendors and receiving merchandise, receiving trucks and rotating/stocking merchandise
Clinical Audiologist
LHI
01.2017 - 04.2017
- Compensation and Pension behavioral audiology evaluations on US Veterans
- Completed detailed computerized reports quickly and efficiently
Clerk/Cashier
Convenience Store
05.2016 - 12.2016
- Same job duties as described in job description from 2017.
Clinical Audiologist/Owner-Manager
Audiology Services of Oklahoma, PLLC
01.2005 - 12.2015
- Pediatric and adult diagnostic contemporary audiology services and adult hearing aid services
- To contracted facilities; -tribal clinic, IHS clinic, ENT clinic, private practice clinic, UCO Speech and Hearing Clinic
- Supervised SLP graduate students to satisfy graduate audiology requirement
- Requisitioned and maintained supplies/equipment within contracted facilities
- Consultation with referral sources of contracted facilities to support patient care
Cochlear Implant/Pediatric Audiologist
Cochlear Implant Clinic/Hearing Enrichment Language Program, IBMC
12.2003 - 12.2004
- Comprehensive diagnostic audiology evaluations
- Hearing aid evaluations, fittings, verification and follow-up care
- Initial activation of CI and follow-up programming/mapping
- Troubleshooting of CI external processors/equipment
Audiologist
Contract Audiologist
10.2003 - 01.2004
- Comprehensive behavioral audiology evaluations on adult populations
- Adult Hearing aid evaluations and fittings/follow-ups
Certified Clinical Audiologist
Department of Otolaryngology/Head & Neck Surgery, U of Washington Medical Center
09.2002 - 05.2003
- Comprehensive audiology testing (behavioral, immittance and DPOAEs) on adult clients in specialized otology clinic
- Tested specialized populations involving those with neurological impairments, functional hearing loss and psychosocial impairments
- Tested individuals for Labor and Industry claims
- Hearing aid evaluations, counseling, fitting/follow-up for a wide range of hearing aid models
- Fit and provided follow-up for Bone Anchored Hearing Aid (BAHA)
- Follow up for Soundtec middle ear implant
Education
Master of Science - Audiology (Thesis option)
Univ of Washington
Seattle, WA2001
Bachelor of Science - Speech Language Pathology and Audiology
Univ of Texas At Dallas
Dallas, TX1999
Skills
- Behavioral diagnostic testing for pediatric/adult populations, ability to adapt behavioral testing to special needs and difficult to test populations (Stenger, BC Weber, modified SRT)
- Acoustic immittance testing and interpretation (tympanometry, acoustic reflex, acoustic reflex decay testing)
- Videonystagmography (VNG) testing for assessment of the dizzy patient
- Electrophysiological measures using ABR, DPOAEs and TEOAEs
- Evaluation, selection, fitting, counseling and troubleshooting of hearing aids/ALDs
- Treatment plan establishment and verification through the evaluation of hearing aid performance by REM, by word discrim scores, by functional gain testing and formal/informal questionnaires
- Earmold Impressions and Fitting of custom earmolds for noise protection and dry ear care for adult/pediatric populations
- General Business and Marketing
- Invoicing, accounts payable/receivable
- Participation in healthcare fairs and volunteering audiology services community groups
- Regular consultation with primary care physicians, otolaryngologists and schools to initiate and Maintain referral programs for best patient care
- Spanish speaking, supervising/management of grad students
- MS Word, Excel and Outlook
Accomplishments
Standing Ovation Award recipient for highest percentage of sales over annual office budget in 2022
Licenses
- Oklahoma, 324
- Georgia, AUD004161
Timeline
Audiologist
HearingLife
04.2019 - Current
Audiologist
American Ear Hearing & Audiology
12.2018 - 02.2019
Print and Marketing Associate
Staples
11.2017 - 08.2018
Clerk/Cashier
Convenience Store
11.2017 - 07.2018
Clinical Audiologist
LHI
01.2017 - 04.2017
Clerk/Cashier
Convenience Store
05.2016 - 12.2016
Clinical Audiologist/Owner-Manager
Audiology Services of Oklahoma, PLLC
01.2005 - 12.2015
Cochlear Implant/Pediatric Audiologist
Cochlear Implant Clinic/Hearing Enrichment Language Program, IBMC
12.2003 - 12.2004
Audiologist
Contract Audiologist
10.2003 - 01.2004
Certified Clinical Audiologist
Department of Otolaryngology/Head & Neck Surgery, U of Washington Medical Center
09.2002 - 05.2003
Master of Science - Audiology (Thesis option)
Univ of Washington
Bachelor of Science - Speech Language Pathology and Audiology
Univ of Texas At Dallas