Jessica Shenk

• Executed dishwashing duties to ensure cleanliness and readiness for nightly operations.
• Ensured maintenance of a clean and food-safe kitchen environment.
• Executed timely delivery of customer orders to enhance satisfaction.
• Supported kitchen operations as a cook to ensure timely service delivery

Ensured exceptional customer service standards through proactive engagement and support.

• Provided exceptional customer service, ensuring a positive dining experience for all guests.
• Assisted with menu knowledge, answering questions and making recommendations to enhance guest satisfaction.
• Processed orders efficiently using point-of-sale systems, maintaining accuracy in transactions.
• Collaborated with kitchen staff to ensure timely food delivery and quality standards were met.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

• Prepared and cooked high-quality dishes per restaurant standards.
• Maintained cleanliness and organization of kitchen workstations.
• Assisted in developing daily specials based on seasonal ingredients.
• Collaborated with team members to ensure timely meal service.
• Trained new staff on food preparation techniques and safety protocols.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Executed seasonal job responsibilities with a focus on efficiency and customer satisfaction.

• Greeted and seated guests, ensuring positive first impressions.
• Managed waitlists and reservations, optimizing seating arrangements for efficiency.
• Communicated with kitchen staff to coordinate timely service of meals.
• Assisted in training new hosts on operational procedures and customer service standards.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Executed cooking duties to ensure timely meal preparation.
• Executed dishwashing operations to maintain cleanliness and hygiene standards.