Jessica Shoemaker
Burt,IA
Summary
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 1+ years in logistics.
Overview
25
25
years of professional experience
Work History
Truck Driver
KD Trucking
Swea City, IA
07.2021 - Current
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions for corrective action.
Parts Manager
Central Coast Trailers
Paso Robles, CA
10.2017 - 07.2020
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained computer and physical filing systems.
- Appointment scheduling, billing for services provided.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Life Skills Coach
NCI
Paso Robles, CA
04.2015 - 09.2017
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Helped clients to identify challenges and set goals.
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Helped to integrate clients in local community by teaching important social and work-related skills.
- Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
Deli Clerk
San Miguel Deli
San Miguel, California
06.2014 - 04.2015
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared salads, soups and sandwiches for customers.
Assistant Store Manager
San Paso Truck Stop
Paso Robles, California
11.2006 - 09.2010
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Production Operator
Specialty Silicone Fabricators
Paso Robles, California
09.2003 - 11.2005
- Set up and adjusted machines for day-to-day operations.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Prepared machines for daily use by calibrating and performing preventive maintenance.
- Took part in company-offered training sessions to improve skills and knowledge.
- Conducted quality assurance inspections on finished components and identified issues.
- Inspected final products to assess compliance with quality standards and established tolerances
Cashier
Country Store
Paso Robles, California
08.1999 - 03.2003
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Collected and authorized payments of guests
CNA
Country Care Convalescent Hospital
Santa Margarita, CA
02.1994 - 03.1998
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Fast Food Team Member
Burger King
Paso Robles, California
06.1991 - 08.1993
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
Stall Cleaner
Wilken Ranch
San Miguel, California
05.1989 - 09.1991
- Worked with ranch hands to clean stables and riding areas.
- Treatment minor horse injuries.
- Maintained safety procedures and practices.
- Maintained equipment and ranch structures.
- Herded livestock using horses or ranch ATVs.
Education
High School Diploma -
Paso Robles High School
Paso Robles, CA06.1993
Skills
- Adaptability and Flexibility
- Vehicle Service Documentation
- Trailer Coupling and Uncoupling
- Map Reading
- Truck Maneuvering
- GPS and route planning
- Customer Service
- Communication
- Team Work
- Computer Skills
Timeline
Truck Driver
KD Trucking
07.2021 - Current
Parts Manager
Central Coast Trailers
10.2017 - 07.2020
Life Skills Coach
NCI
04.2015 - 09.2017
Deli Clerk
San Miguel Deli
06.2014 - 04.2015
Assistant Store Manager
San Paso Truck Stop
11.2006 - 09.2010
Production Operator
Specialty Silicone Fabricators
09.2003 - 11.2005
Cashier
Country Store
08.1999 - 03.2003
CNA
Country Care Convalescent Hospital
02.1994 - 03.1998
Fast Food Team Member
Burger King
06.1991 - 08.1993
Stall Cleaner
Wilken Ranch
05.1989 - 09.1991
High School Diploma -
Paso Robles High School
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