Jessica Sierralta
Miami,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Bridal Specialist
Alessa’s Bridal
01.2023 - Current
- Enhanced customer satisfaction by providing personalized consultations and expert advice on bridal gown selection.
- Boosted sales revenue by effectively showcasing and promoting the latest trends in bridal fashion.
- Established strong relationships with clients through attentive listening, clear communication, and tailored recommendations.
- Improved store reputation by consistently delivering exceptional customer service experiences for brides-to-be and their families.
- Streamlined appointment scheduling process, resulting in increased client bookings and improved time management.
- Assisted brides in selecting complementary accessories such as veils, jewelry, and shoes to complete their wedding day look.
- Expertly managed inventory control, maintaining accurate records of available styles, sizes, and pricing information.
- Leveraged social media platforms to increase brand visibility through engaging content creation that showcased recent bride success stories and upcoming promotionsevents.
- Educated clients on proper garment care techniques to preserve the quality of their gowns both before and after their wedding day celebrations.
- Implemented a comprehensive follow-up system to obtain client feedback and testimonials, resulting in continuous improvement of services offered and increased word-of-mouth referrals.
- Maintained a visually appealing showroom by organizing gown displays, ensuring proper lighting, and updating seasonal décor to create an inviting atmosphere for clients.
- Sold and fitted Gowns for brides-to-be.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Executive Assistant
De La Heart LLC
02.2023 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Store Manager
A Joint Effort
09.2020 - 10.2021
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Stylist
Gerardo Briceño
01.2023 - 12.2023
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Boosted sales through effective upselling of complementary clothing items and accessories.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
Social Media Manager
A Joint Effort
09.2020 - 10.2021
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
Creative Director
Moonlight Records LLC
09.2017 - 03.2020
- Enhanced brand recognition by developing innovative marketing campaigns and visually compelling designs.
- Streamlined creative processes for improved efficiency and team productivity.
- Mentored junior designers, fostering professional growth and enhancing overall team capabilities.
- Led cross-functional teams to deliver high-quality creative assets on time and within budget constraints.
- Increased client satisfaction by delivering tailored design solutions that exceeded expectations.
Education
Certificate -
Interior Design Institute
Online05.2024
High School Diploma -
Jose Tadeo Monagas
Caracas, Venezuela09.2012
Skills
- Administrative Support
- Office Management
- Meeting Planning
- Social Media Management
- Customer Service
- Quality Control
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Executive Assistant
De La Heart LLC
02.2023 - Current
Bridal Specialist
Alessa’s Bridal
01.2023 - Current
Stylist
Gerardo Briceño
01.2023 - 12.2023
Store Manager
A Joint Effort
09.2020 - 10.2021
Social Media Manager
A Joint Effort
09.2020 - 10.2021
Creative Director
Moonlight Records LLC
09.2017 - 03.2020
Certificate -
Interior Design Institute
High School Diploma -
Jose Tadeo Monagas