Jessica Silva
Coppell,Tx
Summary
Motivated individual with a passion for supporting improvement of overall physical health and well-being. Focused on improving the communities quality of life through the benefits of chiropractic care. Offering 2 years of patient interaction, insurance verification and appointment scheduling. Astute and intuitive individual with exceptional composure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Loving Life Chiropractic
01.2022 - Current
- Input patient data into computer system Jane and checked information for accuracy.
- Performed CLA scans on all patients to assess their progress during care.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Managed billing processes accurately and efficiently, ensuring prompt payments from patients.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Customer Service Representative
David’s Bridal
01.2018 - 01.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Doctor of Chiropractic -
Parker University
Dallas, TX04.2025
Bachelors of Science - Biology
UT Tyler
Tyler, TX12.2020
Skills
- Ability to perform a appropriate physical exam based off patient history and determine a relevant diagnosis
- Knowledge in a variety of therapies such as myofascial release, EMS, cold laser, shockwave, exercise, flexion/distraction
- Experience in Thompson and Gonstead technique
- Experience in Prenatal and pediatric care
Affiliations
- ICPA
Certification
- Webster Certified
- Activator Protocol Certified
- CPR and EMR Certified
Timeline
Chiropractic Assistant
Loving Life Chiropractic
01.2022 - Current
Customer Service Representative
David’s Bridal
01.2018 - 01.2021
Doctor of Chiropractic -
Parker University
Bachelors of Science - Biology
UT Tyler
- Webster Certified
- Activator Protocol Certified
- CPR and EMR Certified
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