Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Silva

McKinney

Summary

Self-motivated Human Resource Specialist demonstrating superior understanding of employee benefits laws and human resource software systems. Adept at leveraging social media for talent acquisition while fostering strong relationships with candidates and clients alike.

Overview

12
12
years of professional experience

Work History

Human Resources Recruitment & Placement Specialist

United States Department of Veterans Affairs
02.2020 - Current
  • Perform job analysis, workforce planning/analysis, and advise management on identifying, attracting, and retaining a high-quality and diverse workforce that is capable of accomplishing the organization's mission.
  • Provide advisory services to management on staffing actions to include placements, merit promotions, and recruitment from internal and external sources.
  • Perform position evaluations, establish, and maintain a position classification program to determine appropriate pay system, occupational grouping, title and grade of positions.
  • Coordinate and attend recruitment job fairs and other recruitment events establishing partnerships with local colleges for the recruitment of interns to ensure a diverse workforce.
  • Serve as a subject matter expert in the areas of USA Staffing, DCPDS (e.g., Requests for Personnel Action), HRLink, AutoNOA, and other applicable HR automated information systems.
  • Advise management on the use of compensation flexibilities to help recruit, manage, and retain employees consistent with SSP HRO policy and guidance and work with other branches regarding security and drug test clearances.
  • Establish and maintain controls to ensure personnel actions are compliant to laws, agency directives, Financial Improvement and Audit Readiness (FIAR) guidance, and local procedures.
  • Provide advisory/consultant service and assistance involving a wide variety of personnel actions, corrections, and cancellations which are often sensitive, controversial, and/or visible and difficult in nature.
  • Applies technical expertise in reviewing and overseeing the processing of a comprehensive range of personnel actions.
  • Coordinate with external agencies to request employee Official Personnel Folder/electronic Personnel Folder for employees new to DLA with prior federal service in order to perform a reconciliation of employee personnel records.
  • Support DHS Headquarters' Human Resources Management Services (HRMS) division with administrative tasks and process within the retirement and benefits unit.
  • Perform Administrative tasks includes, records management, updating/monitoring various tracking systems, reporting, and responding to general customer inquiries. Processing includes FEHB, FEGLI Benefits enrollments, military service deposits and retirement applications.
  • Optimize placement success by building strong relationships with both clients and candidates, understanding their needs and preferences.
  • Implement target marketing campaigns to attract top-tier talent for specialized roles within client organizations.
  • Organize career fairs and networking events to connect job seekers with potential employers in relevant industries.

Civilian Pay Technician and Security Specialist

Department of Veteran Affairs
05.2018 - 02.2020
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Maintained up-to-date knowledge of federal regulations and guidelines, ensuring compliance in all payroll operations.
  • Conducted training sessions for staff on best practices in civilian pay processing, fostering a knowledgeable workforce.
  • Assist and advise new and existing employees on payroll and benefit related matters and ensure requested actions meet applicable policies and requirements. Assist with organizing and conducting annual benefits open season fair and corresponding information workshops.
  • Process a variety of personnel and payroll actions such as appointments, promotions, separations, terminations, within-grade increases, and changes to employee benefits. Monitor and ensure all staffing and payroll actions are processed in a timely and correct manner.
  • Serve as a Time Administrator, which includes monitoring and processing employees' time and attendance related record.
  • Supported smooth onboarding of new hires with efficient processing of required documentation and payroll setup.
  • Manage background check and fingerprinting program by verifying applicant employment, checking references, taking employee fingerprints, completing and filing necessary forms, tracking and reporting results, and developing and maintaining record keeping systems.


Prosthetic Supply Technician

Department of Veterans Affairs
12.2013 - 05.2018
  • Performed activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions.
  • Reviews existing stock and manufacturers' catalogs, manuals and listings to obtain substitute or interchangeable items to supply in lieu of items requisitioned.
  • Communicates with customers and vendors to obtain information regarding availability and functionality of non-expandable equipment and supplies.
  • Interacts with clinical and administrative customers to ensure issues and needs are identified and either resolved or escalated to supervisors or Inventory Management Specialists as needed.
  • Stores items in accordance with established guidelines, utilizing a computerized inventory system, to ensure integrity of the supplies and material and the data integrity of the inventory management system.



Education

Associate of Arts - Business Administration

Chabot College
Hayward, CA
06-2019

High School Diploma -

Kennedy High School
Fremont, CA
06-2015

Skills

  • Client Management and Candidate Assessment
  • Social Media Proficiency
  • Recruitment strategist and Document Researcher
  • Professional Oral and Written Communication
  • Microsoft Office (Excel, Word, PowerPoint, SharePoint, Access)
  • USA Staffing, HR SMART, DCPS

Languages

Sign Language

Timeline

Human Resources Recruitment & Placement Specialist

United States Department of Veterans Affairs
02.2020 - Current

Civilian Pay Technician and Security Specialist

Department of Veteran Affairs
05.2018 - 02.2020

Prosthetic Supply Technician

Department of Veterans Affairs
12.2013 - 05.2018

Associate of Arts - Business Administration

Chabot College

High School Diploma -

Kennedy High School

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