Jessica Silva
San Diego,CA
Summary
Detail-oriented Human Resources and Safety team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Risk Management
Pacifica Companies
01.2018 - Current
- Established and oversaw application of operational risk policies, technology and tools and OSHA processes to create lasting solutions for minimizing losses.
- Took initiative in gathering information and solving problems independently within highly structured corporate environment.
- Applied subject matter expertise and industry knowledge to provide independent oversight to operational risk management activities.
- Influenced appropriate risk management prioritization on front lines to promote strategic objectives while meeting operational risk program expectations.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Helped to build culture of safety focused on reducing incidents and eliminating hazards.
- Developed and implemented safety tracking, training and management programs for 99 locations.
- Used benchmarks like injuries per location and injury cost per injury to assess program success.
- Collaborated with executive directors to keep equipment in good working order, replace worn items and plan updates.
- Communicated safety performance and progress to ownership and management to provide up to date information.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
Human Resources Manager
Hotel Del Coronado, Curio Collection By Hilton
09.2016 - 12.2017
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Recruited top talent to maximize profitability (Certified in Talent Plus).
- Structured compensation and benefits according to market conditions and budget demands.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Conducted wage and salary surveys to build competitive compensation plans.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Responded to any emergencies as instructed and with utmost efficiency.
- Created and maintained compliant work environment.
- Managed the work comp and light duty program.
- Oversaw Leaves and return back to work program.
Human Resources and Safety Manager
Father Joe's Villages
01.2015 - 09.2016
- Maintained human resources regulatory compliance with local, state and federal laws.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Fostered positive work environment through comprehensive employee relations program.
- Structured compensation and benefits according to market conditions and budget demands.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Was responsible for their safety and work comp program.
- Reduced OSHA deficiency by 98%.
Safety Specialist (Expert)
Cricket Communications
12.2010 - 09.2014
- Wrote reports outlining safety issues and potential correction options.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Supported audit procedures to check all procedures, processes and work standards.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Recognized, documented, and advised on removal of hazards.
Education
Certification - Interviewing
Talent Plus
San Diego, CA11.2016
OSHA General Industry - CAL-OSHA
UCSD
San Diego, CA02.2012
Bachelor of Arts - Business Administration
National University
La Jolla, CA06.2011
Skills
- Investigations
- Employee Relations
- OSHA Expert
- Public Speaking
- Risk Mitigation Recommendations
- Risk Reduction
Accomplishments
- Expert at developing and implementing safety programs.
- A true Human Resources generalist.
- Proven track record of reducing work injuries, year over year.
- Has been part of 5 different transitions with various HRMS systems.
Certification
- Mediation Training
- Ergonomics Training
- CBA/Union Management
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Risk Management
Pacifica Companies
01.2018 - Current
Human Resources Manager
Hotel Del Coronado, Curio Collection By Hilton
09.2016 - 12.2017
Human Resources and Safety Manager
Father Joe's Villages
01.2015 - 09.2016
Safety Specialist (Expert)
Cricket Communications
12.2010 - 09.2014
Certification - Interviewing
Talent Plus
OSHA General Industry - CAL-OSHA
UCSD
Bachelor of Arts - Business Administration
National University