Jessica Simonds
CONCORD,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Outgoing with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Police Records Manager
City Of San Ramon
10.2019 - 03.2024
- Enhanced record accuracy by implementing efficient filing and cataloging systems.
- Streamlined data retrieval processes for faster response times to information requests.
- Maintained confidentiality of sensitive information, adhering to legal guidelines and department policies.
- Conducted regular audits of records system to identify discrepancies and implement corrective measures.
- Collaborated with other departments for seamless sharing of vital information, improving interdepartmental communication.
- Managed the secure destruction of outdated or unnecessary records according to established protocols.
- Provided timely responses to public records requests while protecting sensitive information as required by law.
- Supervised background check processes for potential employees or volunteers, contributing to a safer work environment within the police department.
- Coordinated with IT personnel on system upgrades and troubleshooting issues related to records management software applications.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Fostered positive relationships with external agencies such as courts and other law enforcement organizations, facilitating efficient information exchange.
- Maintained a thorough understanding of current records management trends and best practices, incorporating new ideas into departmental processes as appropriate.
- Assisted in the development of departmental policies related to records management, ensuring compliance with local, state, and federal regulations.
Evidence Coordinator
City Of San Ramon
01.2011 - 10.2019
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Evidence Technician
City Of San Ramon
07.2001 - 01.2011
- Increased efficiency in evidence processing by implementing a streamlined system for cataloging and storing items.
- Enhanced accuracy of case files by meticulously documenting all evidence received, examined, and released.
- Improved communication between departments by regularly updating law enforcement personnel on the status of evidence testing and analysis.
- Reduced backlog of unprocessed evidence by consistently prioritizing tasks based on urgency and importance.
- Maintained secure chain of custody for all items by diligently following established protocols for handling and transferring evidence.
- Preserved crucial crime scene details by meticulously photographing each area before collecting any physical samples or objects found at the location.
Education
Associate of Arts -
Diablo Valley College
Pleasant Hill, CASkills
- Team Management
- Records Management
- Policy Enforcement
- Filing systems
- Scheduling
- Data Entry
- Report Preparation
- Policy and procedure modification
- Data retrieval systems
- Support Services
- New Hire Orientation
Accomplishments
- Collaborated with a team of Property and Evidence colleagues in the re-development of the 2022 POST Evidence Management Guide.
- Was hired by an Independent Contractor to assist with a complete audit of a Police Property and Evidence Room.
Certification
- CA POST Records Supervisor Training - 80 hours
- CA POST Records Training - 80 hours
- CA Public Records Act Training - 10 hours
- POST Evidence Management Training -30 hours
Timeline
Police Records Manager
City Of San Ramon
10.2019 - 03.2024
Evidence Coordinator
City Of San Ramon
01.2011 - 10.2019
Evidence Technician
City Of San Ramon
07.2001 - 01.2011
Associate of Arts -
Diablo Valley College
- CA POST Records Supervisor Training - 80 hours
- CA POST Records Training - 80 hours
- CA Public Records Act Training - 10 hours
- POST Evidence Management Training -30 hours
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