Hardworking and reliable employee with strong ability to achieve what is put in front of me. Highly organized, proactive and punctual with team-oriented mentality. Motivated and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hi, I’m
Jessica Simpson
4680 County Rd 51, Rogersville,AL
Summary
Overview
7
years of professional experience
Work History
Greenway AutomotiveFlorence, AL
Customer Relations Manager
09.2021 - Current
Job overview
- Addressed inquiries from clients and department team members.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Helped customers find specific products, answered questions and offered product advice.
- Demonstrated basic software applications such as word processing, spreadsheets, databases, and presentation programs.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Southern Tennessee Regional Health SystemLawrenceburg, TN
Certified Phlebotomist
02.2021 - 12.2021
Job overview
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Compiled, sorted and verified electronic data against hard copies to support quality control efforts.
CountrySide Health and Rehabilitation Lawrenceburg, TN
CNA
12.2020 - 02.2021
Job overview
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Used mobility devices to transport patients.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
Liberty Loop FarmEthridge, TN
Poultry Farm Manager
10.2019 - 10.2020
Job overview
- Culled sick or injured birds from flock to avoid cross-contamination.
- Monitored food and water intake for poultry species contained within multiple chicken houses.
- Worked with owner to determine ranch needs.
- Egg collection, Washing and Counting, Storing of eggs
- Cleaning facility
- Complete daily spread sheets
MyselfLawrenceburg, TN
Stay at Home Mom/Home School Instructor
01.2017 - 10.2019
Job overview
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Regulated children's schedules to balance rest, learning and play.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Provided safe transportation to and from activities and events.
- Encouraged students to explore academic interest and pursue extracurricular activities to promote ongoing academic success
- Observed and evaluated student performance and development and provided appropriate feedback on work.
- Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
- Maintained accurate records to comply with federal, state and local standards.
- Used electronic equipment and materials to develop and orientate technical skills.
Education
Tennessee College of Applied TechnologyPulaski, TN
Certificate from Phlebotomy
12.2020
University Overview
Skills
- Issue and conflict resolution
- Lead generation
- Good work ethic
- Multitasking
- Active listening
- People skills
- First Aid/CPR
- Reliable & trustworthy
- Organizational skills
- Computer skills
- Customer Service
- Customer Surveys
- Customer Relationship Management
- CRM Software
- Contract Negotiation
- Customer Needs Assessment
- Data Analytics
- Cross-Selling and Up-Selling
- Staff Training
- Strong Work Ethic
- File Maintenance
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Relations Manager
Greenway Automotive
09.2021 - Current
Certified Phlebotomist
Southern Tennessee Regional Health System
02.2021 - 12.2021
CNA
CountrySide Health and Rehabilitation
12.2020 - 02.2021
Poultry Farm Manager
Liberty Loop Farm
10.2019 - 10.2020
Stay at Home Mom/Home School Instructor
Myself
01.2017 - 10.2019
Tennessee College of Applied Technology
Certificate from Phlebotomy
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