Jessica Sinigur
Rolesville,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Barista position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Crew Member Team Leader
Dunkin' Donuts
04.2023 - 12.2023
- Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
- Streamlined workflow for increased efficiency through regular process evaluations and adjustments.
- Reduced employee turnover rate by creating a supportive work culture and providing opportunities for growth and development.
- Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with our services.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
Front Desk Receptionist
LA Fitness
Raleigh, NC
02.2022 - 11.2022
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
Counselor
YMCA Daycare
06.2021 - 08.2021
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
Cashier
Food Lion
06.2020 - 01.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Arts - Business Administration
Wake Technical Community College
Raleigh, NC03.2025
High School Diploma -
Rolesville High School
Rolesville, NC06.2023
Skills
- Meeting Facilitation
- Team Management
- Crisis Management
- Policy Enforcement
- Sales and Marketing
- Effective communication
- Training and development
- Public speaking
- Attention to detail
- Creative thinking
- Task prioritization
Affiliations
- Volleyball Player
- Musician
- Worship leader
Timeline
Crew Member Team Leader
Dunkin' Donuts
04.2023 - 12.2023
Front Desk Receptionist
LA Fitness
02.2022 - 11.2022
Counselor
YMCA Daycare
06.2021 - 08.2021
Cashier
Food Lion
06.2020 - 01.2021
Bachelor of Arts - Business Administration
Wake Technical Community College
High School Diploma -
Rolesville High School