Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Jessica Sitter

Lincoln,NE

Summary

Medical Records Specialist with significant experience in managing patient information and ensuring data accuracy. Adept at utilizing electronic health record systems and safeguarding patient confidentiality. Strong focus on teamwork and adaptability, consistently meeting organizational goals and supporting colleagues. Known for reliability, effective communication, and results-driven mindset.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Records Specialist

Bryan Heart
02.2023 - Current
  • Maintain chart integrity by accurately importing records from outside organizations into patient charts in Epic
  • Perform chart prep duties by contacting provider offices to obtain the proper records for Bryan Heart upcoming appointments
  • Communicate efficiently with nursing staff and providers to fulfill any other record requests in addition to standard chart prep documentation that may be needed prior to or after patient's appointment
  • Upload lab and other cardiovascular testing results ordered by Bryan Heart providers at outreach locations, and ensure they are attached to the correct result, and labeled accurately in Epic
  • Run daily reports in Coreweb to obtain Echocardiogram study reports performed in outreach locations, and create ancillary orders in Epic to upload and attach each result
  • Route right fax documents to the appropriate staff or provider
  • Process release of information requests for continuity of care
  • Maintaining good working relationships within the Medical Records team by openly communicating, respecting, and helping one another to keep a positive workflow going
  • Communicate clearly and effectively to maintain positive relationships with other Bryan Heart and Bryan Health staff members and teams to ensure the end goal of a quality experience for patients

Insurance Specialist

Sanford Health
08.2014 - 01.2021


  • Performed audits on invoices from sales team, intake, and Respiratory Therapists prior to billing, ensuring they had the proper supporting documentation, ICD-10, HCPC's.
  • Regularly utilized CMS site and other commerical insurance websites such as Availity.
  • Made sure all proper documentation and billing codes for Medicare Part B were submitted on CMS-1500.
  • Worked claim rejections and denials in a timely manner to ensure reimbursement.
  • Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
  • Processed eligibility and benefits verification and authorization requests.

Education

Certified Professional Coder - Apprentice - Medical Coding

AAPC
12-2024

Health Information Management - undefined

Dakota State University
Madison, SD
12.2020

High School Diploma - undefined

Roosevelt High School
Sioux Falls, SD
05.1999

Skills

  • Microsoft Office
  • Epic
  • Customer service
  • Time management
  • Computer literacy
  • Microsoft excel
  • Documentation review
  • Microsoft word
  • Medical Records
  • Team Lifting

Accomplishments

  • Collaborated with Business Operations Team in the development of 5S project for Bryan Heart's shared drive.
  • Assist in training of new employees on the Medical Records Team.

Affiliations

  • Lincoln, NE AAPC Chapter

Certification

CPC-A

Languages

English

Timeline

Medical Records Specialist

Bryan Heart
02.2023 - Current

Insurance Specialist

Sanford Health
08.2014 - 01.2021

Health Information Management - undefined

Dakota State University

High School Diploma - undefined

Roosevelt High School

Certified Professional Coder - Apprentice - Medical Coding

AAPC

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