Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
26
26
years of professional experience
Work History
Grassroots Manager
Canvass America
West Milton, OH
08.2024 - Current
Update onboarding / offboarding tracking sheet for respective areas
Train and supervise new Grassroots Associates to ensure that they are utilizing best practices
Ensured data integrity at all times and ID and address deficiencies and anomalies
Inputting schedules in T-sheets bimonthly and getting pledged hours vs work hours. as accurate as possible
Assist with TRN, lit drops, data tracking, on and offboarding recruitment / retention, Team competitions, tabling and political event manning opportunities
Share info with AFP OH in order to advance the Mission and get priority initiative Champions elected to office
Pay approvals depending on T-sheets permissions available
East / West HQ management and housekeeping as directed by your GED for additional roles and responsibilities
Coordinate walkbooks in i360 for new Grassroots Associates and requesting resets and creation of needed target areas
Collaborate to create an interactive calendar with all events, upcoming NDOA's, and important dates for the state, with separate breakouts for both areas of operations. This calendar can be sent out and viewed by all CVA staff, including Grassroots Associates.
Address issues or troubleshooting with Grassroots Associates.
Grassroots Associate
Canvass America
West Milton, OH
12.2023 - Current
Participated in training sessions related to effective communication techniques when engaging with constituents.
Conducted door-to-door outreach in assigned neighborhoods.
Distributed literature about candidates or political parties to raise awareness among voters.
Gathered data from constituents regarding their opinions of the candidate.
Educated unregistered voters on benefits of registering and making vote count.
Fostered active discussions to build connections with people.
Knocked on assigned household doors while collecting data about voter preferences.
Grassroots Associate
People 2.0
Peyton, CO
02.2022 - 10.2023
Participated in training sessions related to effective communication techniques when engaging with constituents.
Conducted door-to-door outreach in assigned neighborhoods.
Distributed literature about candidates or political parties in order to raise awareness among voters.
Gathered data from constituents regarding their opinions of the candidate.
Educated unregistered voters on benefits of registering and making vote count.
Fostered active discussions to build connections with people.
Knocked on assigned household doors while collecting data about voter preferences.
Food Truck Operator
Kona Ice
Colorado Springs, CO
07.2020 - 10.2023
Maintained a clean and sanitary work environment in accordance with health regulations.
Managed online orders and deliveries within designated areas.
Provided excellent customer service, resolving customer complaints quickly and professionally.
Ensured that all staff adhered to safety protocols while operating the food truck.
Processed payments accurately and efficiently using cash registers or POS systems.
Assisted in loading and unloading equipment into the food truck when necessary.
Monitored stock levels of ingredients on a regular basis to ensure adequate supply is available at all times.
Organized and maintained food truck inventory.
Conducted routine maintenance checks on food truck to ensure operational efficiency.
Prioritized service to develop relationships and improve customer regularity.
Resolved customer complaints promptly and professionally to maintain a positive brand image.
Engaged with customers, providing menu recommendations and addressing inquiries.
Coordinated with business owners and professionals to approve truck placement in front of businesses.
Designed and maintained a clean, inviting exterior and interior of the food truck.
VillaKids at VillaSports
VillaSports
Colorado Springs, CO
01.2020 - 10.2023
Providing care for children by grooming, feeding, changing diapers, and cleaning rooms and toys.
Developing and encouraging age-appropriate learning and socialization to ensure children learn basic skills and concepts, such as communication, manners, sharing, etc.
Maintaining a safe workplace by monitoring children for health, behavioral, and emotional issues, and reporting concerns to staff and parents.
Helped children discover new interests by introducing them to art, music, sports, and other potential hobbies.
Ensured children learned positive behaviors and provided guidance or approved discipline, as needed.
Keeping records relating to childcare.
Non-Medical Personal Attendant for Her 16 Y/o Son
Jacqueline Jones
Fredericksburg, VA
04.2017 - 10.2019
Promoted positive behavior management techniques through verbal reinforcement or distraction tactics.
Maintained a safe environment for the client by monitoring their environment and reporting any potential hazards.
Transported clients to appointments, errands, recreational activities, or other destinations as needed.
Administered medication according to physician's orders or prepared reminders for self-administration of medications.
Kept detailed records of services performed each day along with any changes in condition or behavior.
Monitored client's physical and emotional well-being and reported any changes to appropriate personnel.
Assisted clients in developing independent living skills by providing support and guidance.
Participated in team meetings to discuss strategies for providing quality care services.
Provided compassionate care while respecting the dignity of the clinic
Maintained cleanliness and organization of home and office.
Planned and cooked meals to adhere to patients' nutritional needs and restrictions.
Offered emotional support during difficult times by listening attentively without judgment.
Developed individualized plans for each client based on their unique needs and preferences.
Performed light housekeeping duties including laundry, dusting, vacuuming, and cleaning bathrooms.
Assisted in therapy
Demonstrated a high level of professionalism at all times by adhering to company policies and procedures.
Adapted quickly to changing situations while remaining calm under pressure.
Accompanied clients on outings to provide companionship and assist with mobility needs. Worked closely with family members to ensure they were informed about the client's progress.
Accompanied clients on outings to provide companionship and assist with mobility needs.
Planned activities that promote cognitive stimulation such as reading aloud or playing games.
Provided assistance with daily living activities, such as bathing, dressing, and grooming.
American Heritage Girls Leader and Charter Representative
Volunteer
San Antonio, TX
07.2012 - 02.2016
Created a positive atmosphere where all scouts felt welcome, respected, and valued.
Participated in fundraising efforts to help cover expenses associated with scouting activities.
Encouraged teamwork among scout members by organizing group activities like campfires and scavenger hunts.
Supervised scouts while they practiced wilderness survival skills.
Provided guidance to scouts on proper safety procedures during outdoor activities.
Mentored individual scouts in developing leadership skills.
Developed strategies for dealing with challenging situations that arose among scout members.
Organized educational field trips to local parks and museums.
Provided support to scout leaders in creating lesson plans for scouting activities.
Assisted in the organization of camping trips and hikes for scouts.
Evaluated scout performance on merit badges and other tasks related to advancement within their troop ranks.
Lead discussions about responsible behavior while participating in scouting activities.
Conducted regular inspections of campsites prior to departure and upon return from outings.
Communicated regularly with parents regarding their child's progress in the troop program.
Collaborated with other adult volunteers to develop new ideas for engaging scout members in meaningful experiences outside of traditional meetings.
Counseled individual scouts on personal issues or conflicts with peers or adults in the troop.
Enforced appropriate disciplinary action when necessary according to established guidelines.
Monitored equipment inventory at all times to ensure that necessary items were available for each outing.
Led weekly meetings with scouts to discuss upcoming events, review rules and regulations, and plan community service projects.
Taught principles of environmental conservation to scouts through lectures, discussions, and hands-on activities.
Cultivated relationships with community leaders, organizations, and businesses to support volunteer efforts.
Completed member registration and collected dues and fees for outings.
Delivered presentations and information during scheduled weekly meetings to educate participants.
Compiled paperwork for extended trips, meeting information and fundraising efforts.
Facilitated activities and opportunities to achieve rank advancements.
Organized fun, interactive activities to address interests and community needs of troop members.
Planned, organized, facilitated and promoted diverse recreational programs.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Developed events and programs in consideration of needs, abilities and interests of participants.
Helped participants enjoy activities while ensuring adherence to protocol.
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
Supervised and coordinated work activities of personnel.
Introduced new arrivals to other participants, explained facility rules and encouraged participation.
Orthopedic Technician
Chenega Corporation
Lackland AFB, TX
11.2011 - 10.2012
Member of a 16-technician team in the largest orthopedic flight in the Air Force.
Assisted 36 providers with direct care of more than 24,000 outpatient and 2,000 surgical patients annually.
Assisted physicians by reviewing documentation in patient records and coding each diagnosis for billing purposes as well as other administrative duties.
Prepared patients for joint injections/aspirations.
Performed suture and hardware removal as directed.
Provided wound care as needed.
Assisted in the reduction of simple fractures and dislocations.
Fabricated, applied, and removed a variety of splints, casts, and appliances unique to the unit.
Instructed medical technicians, nursing students, and residents in the proper application and maintenance of these items.
Ordered lab tests, radiographs, medications, and linen for the respective clinics.
Booked, canceled, and rescheduled clinic appointments as needed.
Administrative Assistant to the Exceptional Family
Renhill Staff Services
Kelly AFB, TX , TX
09.2010 - 10.2011
Scheduled appointments and maintained calendars
Answered phones and greeted guests
Scheduled and coordinated staff and other meetings
Prepared communications, such as memos, emails, invoices, reports and other correspondence
Wrote and edited documents from letters to reports and instructional documents
Created and maintained filing systems, both electronic and physical
Managed accounts and perform bookkeeping
Investigated failures in the system, such as required services not available at the new duty location
Investigated complaints
Assisted in rewriting AFI40-701 which governs the Air Force Exceptional Family Member Program Medical
Orthopedic Technician
American Hospital Service Group, Inc.
Lackland AFB/Ft. Sam Houston, TX
07.2007 - 09.2010
Member of a 16-technician team in the largest orthopedic flight in the Air Force.
Assisted 36 providers with direct care of more than 24,000 outpatient and 2,000 surgical patients annually.
Assisted physicians by reviewing documentation in patient records and coding each diagnosis for billing purposes as well as other administrative duties.
Prepared patients for joint injections/aspirations.
Performed suture and hardware removal as directed.
Provided wound care as needed.
Assisted in the reduction of simple fractures and dislocations.
Fabricated, applied, and removed a variety of splints, casts, and appliances unique to the unit.
Instructed medical technicians, nursing students, and residents in the proper application and maintenance of these items.
Ordered lab tests, radiographs, medications, and linen for the respective clinics.
Booked, canceled, and rescheduled clinic appointments as needed.
Orthopedic Surgical Service Craftsman
United States Air Force
Lackland AFB, TX
06.2003 - 06.2007
Member of a 1 6-technician team in the largest orthopedic flight in the Air Force.
Assisted 36 providers with direct care of more than 24,000 outpatient and 2,000 surgical patients annually.
Prepared patients for joint injections/aspirations.
Performed suture and hardware removal as directed.
Provided wound care as needed.
Assisted in the reduction of simple fractures and dislocations.
Fabricated, applied, and removed a variety of splints, casts, and appliances unique to the unit.
Instructed medical technicians, nursing students, and residents in the proper application and maintenance of these items.
Assisted and supported the surgeons in the operating room.
Ordered lab tests, radiographs, medications, and linen for the respective clinics.
Booked, canceled, and rescheduled clinic appointments as needed.
Performs routine housekeeping functions and assists with administrative duties.
Primary Orthopedic Crash Cart monitor
Assistant Orthopedic Education and Training NCO
Assistant Unit Safety Representative.
Orthopedic Surgical Service Journeyman
United States Air Force
Sheppard AFB, TX
07.2001 - 07.2003
Coordinated and assisted provider in direct patient care activities within the Orthopedic/Podiatry Clinics
Assisted with planning and identified daily/weekly duty assignments, supported over 500 patients monthly
Reviewed consults and screened medical records for patient care plans, laboratory and radiological studies
Applied and removed fiberglass/plaster splints and casts; performed dressing changes and suture removal
Surgical assistant for Orthopedic/Podiatry surgeons during procedure; prepared/passed instrumentation while maintaining a sterile field
Scheduled new and follow-up patient appointments; coordinated surgical cases with operating room staff
Surveyed patient care delivery for multi-service population of over 25,000 DoD health care beneficiaries
Implemented and evaluated infection control protocol.
Provided in-service education for hospital personnel
Primary Unit Safety Monitor
Alternate Unit Infection Control Monitor
Surgical Services Journeyman
United States Air Force Reserve
Davis-Monthan AFB, AZ
06.1998 - 01.2001
Directly assisted surgeons on major and minor procedures for three surgical specialties with no direct supervision.
Prepared needed supplies and equipment for scheduled surgical procedures.
Assisted nursing personnel with pre, pen, and postoperative patient care within the Surgical Suite Element (SSE) and Ambulatory Procedure Unit (APU).
Safely operated equipment within SSE, APU, and Central Sterile Supply (CSS).
Prepared, assembled, and sterilized instruments for use in the section and throughout the 355th Medical Group .
Supported anesthesia personnel with direct patient care activities in the Post Anesthesia Care Unit.
Performed general clinical functions by scheduling and preparing patients and related equipment for specialized out-patient procedures for four primary care elements.
Augmentee for Preventative Health Assessment (PHA) clinic and SSE Infection Control Monitor
Education
Bachelor of Science - Health Administration/Health Information
University of Phoenix
San Antonio, TX
03-2015
Associate of Science - Medical Billing & Coding
Anthem College Online
Phoenix, AZ
02-2008
Skills
Schedule Preparation
Team building
Relationship Building
Patient Education
Adaptability and Flexibility
Reliability
Problem-Solving
Problem-solving abilities
Team Collaboration
Written Communication
Analytical Thinking
Multitasking
Task Prioritization
Problem-solving aptitude
Continuous Improvement
Adaptability
Decision-Making
Attention to Detail
Interpersonal Skills
Timeline
Grassroots Manager
Canvass America
08.2024 - Current
Grassroots Associate
Canvass America
12.2023 - Current
Grassroots Associate
People 2.0
02.2022 - 10.2023
Food Truck Operator
Kona Ice
07.2020 - 10.2023
VillaKids at VillaSports
VillaSports
01.2020 - 10.2023
Non-Medical Personal Attendant for Her 16 Y/o Son
Jacqueline Jones
04.2017 - 10.2019
American Heritage Girls Leader and Charter Representative
Volunteer
07.2012 - 02.2016
Orthopedic Technician
Chenega Corporation
11.2011 - 10.2012
Administrative Assistant to the Exceptional Family
Renhill Staff Services
09.2010 - 10.2011
Orthopedic Technician
American Hospital Service Group, Inc.
07.2007 - 09.2010
Orthopedic Surgical Service Craftsman
United States Air Force
06.2003 - 06.2007
Orthopedic Surgical Service Journeyman
United States Air Force
07.2001 - 07.2003
Surgical Services Journeyman
United States Air Force Reserve
06.1998 - 01.2001
Bachelor of Science - Health Administration/Health Information