Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jessica Slaven

Audubon

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience

Work History

Franchise Consultant, New School Openings

Goddard Systems
07.2022 - Current
  • Served as a liaison between corporate headquarters and individual franchisees, addressing concerns and facilitating communication to enhance overall performance.
  • Provided ongoing coaching and motivation to franchisees and management by remaining in contact through use of video conferencing and other available technology.
  • Increased franchisee satisfaction by providing expert guidance and support in areas such as operations, marketing, and management.
  • Implemented effective marketing strategies to promote franchise opportunities and attract qualified candidates for further expansion.
  • Developed peer and mentor relationship with small business owners and conducted in-depth consulting engagements to identify opportunities to enhance owner profitability, growth and performance.

Director of Operations

Primrose of Center City Philadelphia
11.2018 - 07.2022
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with Franchisee to develop and execute long-term business goals and objectives.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
  • Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audits.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.

Director

Learning Care Group
01.2012 - 10.2018
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Education

BA - Psychology

Rider University
Lawrenceville, NJ
05.2002

Skills

  • Operations management
  • Performance improvement
  • Business coaching
  • Franchise development

Accomplishments

  • Achieved NECPA Accreditation
  • Collaborated with team of 10 in the development of Field Leadership Approach
  • Awarded Field Leader of the Quarter

Timeline

Franchise Consultant, New School Openings

Goddard Systems
07.2022 - Current

Director of Operations

Primrose of Center City Philadelphia
11.2018 - 07.2022

Director

Learning Care Group
01.2012 - 10.2018

BA - Psychology

Rider University

Similar Profiles

CREATE PROFILE
Jessica Slaven