Jessica Small
Richmond Hill,GA
Summary
Enthusiastic professional eager to bring strong organizational and communication skills to a growing company. I am diligent and tidy with a commitment to providing exceptional customer service.
Overview
2
2
years of professional experience
Work History
Insurance Broker
Hammer Insurance
Pooler, GA
04.2024 - Current
- Developed insurance policies and programs to meet customer needs.
- Assessed client risk profiles and recommended appropriate coverage plans.
- Provided advice to customers on insurance-related matters.
- Resolved customer inquiries regarding policy changes or coverage issues.
- Utilized industry software tools such as rating engines and quoting systems.
Insurance Agent / Broker
JL Small Consulting, LLC
Richmond Hill, GA
10.2023 - Current
- Developed insurance policies and programs to meet customer needs.
- Provided advice to customers on insurance-related matters.
- Resolved customer inquiries regarding policy changes or coverage issues.
- Utilized industry software tools such as rating engines and quoting systems.
- Ensured compliance with all applicable laws and regulations.
- Provided Medicare customers with guidance and assistance in selecting the most appropriate insurance plans.
Account Manager
Matt Hodges State Farm
Richmond Hill, GA
09.2022 - 09.2023
- Responded to customer inquiries and problems to promote great service.
- Analyzed customer needs and provided best options, upselling products and services.
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
- Developed fact-finding interviews to determine need for coverage.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
Education
Life & Health License - Insurance
Kaplan
10-2023
Property & Casualty License - Insurance
Kaplan
09-2023
Licensed Practical Nurse -
Savannah Technical College
2012
Skills
- Efficient and accurate
- 50 WPM typing speed
- Data entry
- Service-oriented mindset
- PC proficient
- Open and clear communicator
Timeline
Insurance Broker
Hammer Insurance
04.2024 - Current
Insurance Agent / Broker
JL Small Consulting, LLC
10.2023 - Current
Account Manager
Matt Hodges State Farm
09.2022 - 09.2023
Life & Health License - Insurance
Kaplan
Property & Casualty License - Insurance
Kaplan
Licensed Practical Nurse -
Savannah Technical College
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