Jessica Smith
San Jacinto,CA
Summary
Dynamic leader with a proven track record at Think Together - after school program, excelling in strategic planning and interpersonal skills. Spearheaded initiatives that significantly increased student participation and achieved high parent satisfaction rates. Expert in stakeholder communications and team leadership, consistently delivering projects within deadlines and budgets. Demonstrates exceptional problem-solving abilities and a commitment to fostering inclusive, supportive learning environments.
Overview
7
7
years of professional experience
Work History
Site Program Manager
Think Together
09.2018 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Increased student participation by effectively promoting the after-school program through various events.
- Managed the recruitment, training, supervision, and evaluation of all after-school staff members to ensure a highly capable team.
- Created and organized program schedule to include academic, recreation, and enrichment activities.
- Maintained accurate records of attendance, progress reports, incident reports, and other required documentation for program compliance purposes.
- Managed day-to-day operations of expanded learning program.
- Provided training, guidance and ongoing support to program staff.
- Maintained knowledge of current trends and best practices in after-school programming through professional development opportunities
- Incorporated social-emotional learning into daily activities to enhance students'' self-awareness, decision-making skills, and empathy.
- Invested in staff professional development by conducting classroom observations, assessing needs, engaging in coaching conversations and referring staff to training sessions.
- Served as a mentor and role model to students, offering guidance and encouragement as they navigated various challenges in their lives.
- Achieved high levels of parent satisfaction by maintaining open communication lines and addressing concerns promptly.
- Developed individualized learning plans for students requiring additional support, ensuring that their academic needs were met in the after-school setting.
- Established a safe and inclusive learning environment, fostering positive relationships among students, staff, and parents.
- Managed behavioral issues and used positive behavior strategies for groups of up to 136 students.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Conducted interviews for the company for new candidates coming in.
- Completed paperwork and classroom clean-up.
- Maintained professionalism in dealing with parents and other personnel regarding sensitive and confidential information.
- Coordinated special events such as family nights or guest speakers, enhancing community involvement in the after-school program.
Program Leader
Think Together
02.2017 - 09.2018
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Managed behavioral issues and used positive behavior strategies for groups of up to 20 students.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
- Supervised up to 20 students during outdoor exercise periods, monitoring group and individual safety.
Education
Associate of Arts - Social And Behavioral Studies
Moreno Valley College
Moreno Valley, CA06.2023
Associate of Arts - Communication, Media And Languages
Moreno Valley College
Moreno Valley, CA06.2023
Humanities, Philosophy And Arts
Moreno Valley College
Moreno Valley, CA06.2023
Skills
- Problem-Solving
- Project Management
- Detail Oriented
- Strategic Planning
- Team Leadership
- Project Coordination
- Training and Development
- Interpersonal Skills
- Flexible and Adaptable
- Stakeholder Communications
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
Site Program Manager
Think Together
09.2018 - Current
Program Leader
Think Together
02.2017 - 09.2018
Associate of Arts - Social And Behavioral Studies
Moreno Valley College
Associate of Arts - Communication, Media And Languages
Moreno Valley College
Humanities, Philosophy And Arts
Moreno Valley College