Jessica Smith
Milwaukee,WI
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA
Newcastle Place
Mequon, Wisconsin
04.2024 - 06.2024
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Educated patients on self-care techniques that would help them maintain their independence.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Reported changes in patient conditions to registered nurse or physician.
- Documented patient care services by charting in designated areas.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Participated in educational programs designed to improve knowledge of health care practices.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Turned and repositioned bedridden patients to prevent bedsores.
- Answered patient call signals and signal lights to determine patients' needs.
CNA
Allis Care Center
Milwaukee, Wisconsin
11.2023 - 01.2024
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Educated patients on self-care techniques that would help them maintain their independence.
- Reported changes in patient conditions to registered nurse or physician.
- Documented patient care services by charting in designated areas.
- Monitored food intake and output as directed by nursing staff.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Used mobility devices to transport patients.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Turned and repositioned bedridden patients to prevent bedsores.
CNA
Luther Manor Nursing Home
Milwaukee, Wisconsin
06.2023 - 11.2023
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Educated patients on self-care techniques that would help them maintain their independence.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Documented patient care services by charting in designated areas.
- Monitored food intake and output as directed by nursing staff.
- Participated in educational programs designed to improve knowledge of health care practices.
Caregiver
Luther Manor Nursing Home
Milwaukee, Wisconsin
09.2022 - 06.2023
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Manager
Next Step in Residential Services
New Berlin, WI
12.2019 - 09.2022
- Administrative duties, organizing employee schedules, monitoring and evaluating employee performance and leading team members
- Managers may also be responsible for collaborating and developing improvement plans, monitoring progress and delegating employee assignments
- Additional responsibilities can include:
- Managing small project teams to develop, execute and complete assignments
- Organizing team roles and evaluating employee performance
- Documenting operational tasks and reporting to upper-level management
- Performing employee reviews and assessments
- Assist with new employee onboarding and training program
Personal Care Worker (PCW)
ILIFE IRIS
Milwaukee, WI
06.2013 - 07.2021
- Administers bedside and personal care such as ambulation and personal hygiene assistance
- Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands
- Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles
- Performs health care-related tasks such as monitoring vital signs and medication under the direction of registered nurses or physiotherapists
- Plans, shops for, and prepares nutritious meals, and assists families in planning, shopping for, or preparing nutritious meals
- Transports clients to locations outside the home such as to physicians offices or on outings, using a motor vehicle
- Trains family members to provide bedside care
- Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care
- Participates in case reviews, consulting with the team caring for the client, to evaluate the clients needs and plan for continuing services
Caregiver
Always Best Care Senior Services
New Berlin, WI
01.2019 - 12.2019
- I help clients with everyday activities, from cooking and cleaning to completing errands
- Other essential duties and responsibilities include:
- Serving as a companion to clients
- Transporting clients to and from appointments, errands, activities, etc
- Managing medication
- Preparing meals
- Interpersonal skills, including exceptional patience and listening skills
- The ability to provide care across a variety of settings, including group homes and day service programs
Caregiver
Lifestyle Adult Family Home
Racine, WI
06.2013 - 06.2015
- I help clients with everyday activities, from cooking and cleaning to completing errands
- Other essential duties and responsibilities include:
- Serving as a companion to clients
- Transporting clients to and from appointments, errands, activities, etc
- Managing medication
- Preparing meals
- Interpersonal skills, including exceptional patience and listening skills
- The ability to provide care across a variety of settings, including group homes and day service programs
Education
High school diploma -
Choctaw Co High School
05.2006
Skills
- Employee Evaluation
- Inventory Control
- Meal Preparation
- Interviewing
- Home Care
- Food Preparation
- Caregiving
- Cooking
- Recruiting
- Senior Care
- Medication Administration
- Cleaning Experience
- Childcare
- Mentoring
- Kitchen Experience
- Office Management
- Microsoft Word
- Sales
- Laundry
- Leadership
- Workforce Management
- Team Leadership
- Customer Service
Certification
- CPR/AED, 03/01/21, Present
- First Aid Certification
Languages
English, Expert
Timeline
CNA
Newcastle Place
04.2024 - 06.2024
CNA
Allis Care Center
11.2023 - 01.2024
CNA
Luther Manor Nursing Home
06.2023 - 11.2023
Caregiver
Luther Manor Nursing Home
09.2022 - 06.2023
Manager
Next Step in Residential Services
12.2019 - 09.2022
Caregiver
Always Best Care Senior Services
01.2019 - 12.2019
Personal Care Worker (PCW)
ILIFE IRIS
06.2013 - 07.2021
Caregiver
Lifestyle Adult Family Home
06.2013 - 06.2015
High school diploma -
Choctaw Co High School
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