JESSICA SMITH
Crestview
Summary
Experienced Program Manager and Senior Procurement Specialist with over 10+ years of success managing multimilliondollar government and commercial contracts. Certified Scrum Product Owner with a strong background in vendor management, agile methodologies, cost savings, and contract negotiation. Proven ability to lead cross-functional teams and deliver results under pressure.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Procurement Specialist / Program Manager
Vertex Solutions
Crestview
03.2022 - Current
- Led procurement for high-value government contracts, ensuring compliance with DFARS and ITAR.
- Negotiated, renegotiated, and administered supplier contracts for both commercial and government needs.
- Prepared and reviewed purchase orders, bids, and requisitions to ensure accuracy and alignment with specifications.
- Researched and evaluated suppliers based on quality, price, service, and delivery capabilities.
- Implemented procurement processes to drive cost savings, improve efficiency, and align with best practices.
- Provided daily updates to Program Manager on procurement progress and delays.
- Maintained strong vendor relationships through regular performance reviews and corrective action plans.
- Analyzed market and delivery trends to inform strategic sourcing decisions.
- Managed vendor meetings and supplier performance metrics.
- Created and submitted pricing for Estimating team on new business proposals (RFPs/RFQs).
- Managed and supported government contracts, including employee oversight to ensure successful program completion.
Senior Procurement Specialist
Vertex Aerospace
Crestview
05.2018 - 03.2022
- Saved over $500K through aggressive negotiation and sourcing improvements.
- Oversaw procurement lifecycle: purchase orders, invoices, vendor selection, and shipment checks.
- Processed all invoices using Concur software, ensuring accuracy and timely payments.
- Coordinated import/export compliance and logistics for global shipments.
- Worked with internal departments to ensure timely sourcing and fulfillment of materials.
- Reviewed and maintained procurement records, pricing lists, and vendor databases.
- Ensured compliance with DFARS, ITAR, and internal policies.
- Negotiated purchases for indirect products and services across programs.
- Built long-term supplier relationships to ensure product availability and competitive pricing.
- Acted as liaison between suppliers, management, and project teams.
- Supported business development by generating estimates and quotations in response to proposal efforts.
Project Manager / Product Owner
Elead1One
Destin & Niceville
08.2016 - 04.2017
- Managed Agile development teams across multiple concurrent projects.
- Facilitated backlog grooming and sprint planning with cross-functional teams.
- Worked closely with leadership to prioritize and refine business requirements.
QA Analyst
Elead1One
Destin & Niceville
11.2015 - 08.2016
- Designed and executed test plans, identified bugs, and verified fixes in Agile sprints.
- Reviewed software documentation for technical accuracy and completeness.
Support Specialist
Elead1One
Destin & Niceville
08.2015 - 11.2015
- Provided frontline support to customers via phone and email.
- Logged and escalated technical issues to Tier 2 for resolution.
Retail Resolution Specialist
Cox Communications
Crestview
11.2008 - 12.2013
- Delivered exceptional in-store customer support and resolved billing and technical inquiries.
- Tracked and managed telecom inventory and performed daily cash register operations.
Education
Doctor of Business Administration -
Columbia Southern University
05.2027
M.S. - Business Management
Columbia Southern University
01.2019
B.S. - Business Management
Columbia Southern University
01.2011
Skills
- Agile Project Management
- Government Contracting
- Vendor & Supplier Management
- Strategic Sourcing & Procurement
- Microsoft Office
- TFS
- MTM
- SAP
- Unanet
- Secret Security Clearance
Certification
- Certified Scrum Product Owner (CSPO)
- Secret Security Clearance
Timeline
Senior Procurement Specialist / Program Manager
Vertex Solutions
03.2022 - Current
Senior Procurement Specialist
Vertex Aerospace
05.2018 - 03.2022
Project Manager / Product Owner
Elead1One
08.2016 - 04.2017
QA Analyst
Elead1One
11.2015 - 08.2016
Support Specialist
Elead1One
08.2015 - 11.2015
Retail Resolution Specialist
Cox Communications
11.2008 - 12.2013
Doctor of Business Administration -
Columbia Southern University
M.S. - Business Management
Columbia Southern University
B.S. - Business Management
Columbia Southern University