Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Smith

Nacogdoches,TX

Summary

Dynamic and detail-oriented Secretary with proven expertise at Farm Bureau Insurance, excelling in payroll processing and customer service. Adept at managing office operations and enhancing communication, I effectively streamlined processes and maintained accurate records, ensuring efficiency and organization in a fast-paced environment. QuickBooks proficient, with strong multitasking abilities.

Overview

14
14
years of professional experience

Work History

Secretary

Hopkins Wrecker Service
11.2021 - Current

I did Quickbook entries for bills and receipts.

Worked as a dispatcher during office hours and after office hours on occasion .

  • Handled incoming correspondence, prioritizing responses based on urgency and importance.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Secretary/Office Manager

Farm Bureau Insurance
08.2011 - 11.2021

Took payments ,wrote insurance policies .

I did the weekly payroll and all office audits . End of day balances and close outs . Paid the bills for the office .

  • Assisted in scheduling meetings and managing calendars to optimize time management.
  • Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

No Degree -

Martinsville ISD
Martinsville Texas

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • File management
  • Quickbooks
  • Payroll processing
  • Accounts receivable and payable
  • Meeting support
  • Payment posting
  • Inventory purchasing
  • Accounts payable
  • Phone etiquette
  • Phone reception
  • Fast learner
  • Multitasking and time management
  • Recordkeeping
  • Clear communication

Timeline

Secretary

Hopkins Wrecker Service
11.2021 - Current

Secretary/Office Manager

Farm Bureau Insurance
08.2011 - 11.2021

No Degree -

Martinsville ISD
Jessica Smith