
Dedicated and compassionate professional with a strong background in caregiving, teaching support, homemaking, and creative problem-solving. I bring exceptional communication, patience, and organization to every interaction, with a consistent focus on understanding individual needs and providing thoughtful, solutions-oriented service. Skilled in managing multiple responsibilities, supporting diverse groups of people, and creating positive, trusting experiences. As a parent who has cared for a chronically ill child for many years, I’ve learned to approach every interaction with understanding, patience, and thorough attention to detail. These qualities help me create a positive, reassuring experience for customers navigating their own care needs. I am seeking a Customer Care role where I can apply empathy, reliability, and a service-driven mindset to support clients, resolve concerns, and contribute to a caring, efficient, and customer-focused team environment.
•Assessed, stabilized, and cared for injured, sick, and orphaned wildlife in accordance with state regulations and rehabilitation protocols.
• Monitored animal conditions, documented progress, and updated detailed care records to ensure accurate tracking and compliance.
• Communicated with the public, veterinarians, and local agencies regarding animal intake procedures, safety guidelines, and release criteria.
• Maintained calm, efficient decision-making in high-stress or emergency situations to ensure safe handling and proper treatment.
• Provided compassionate, attentive care while balancing multiple cases requiring individualized plans and daily monitoring.
• Followed strict sanitation, biosecurity, and safety standards to protect both animals and humans.
• Facilitated successful rehabilitation and release plans to return wildlife to their natural habitats.