Jessica Smith

Cloud & Infrastructure Contributions:

• Assisted in transitioning GitHub runners to a Kubernetes-based environment (EKS-backed), resolving pipeline outages caused by runner configuration mismatches.
• Pushed Docker images to AWS ECR through CI pipelines and debugged container build failures to restore deployment functionality.
• Worked with ECS Fargate services supporting containerized workloads.

CI/CD & Deployment:

• Assisted in configuring CI/CD workflows including runner setup, environment variable management, and integration with AWS Secrets Manager.
• Supported application deployments and rollback procedures during production incidents.
• Improved deployment reliability by identifying configuration errors that halted CI pipelines.

Monitoring & Incident Response:

• Investigated outages during on-call rotation using Dynatrace monitoring, identifying a 10-minute production disruption and documenting impact and resolution.
• Managed a production rollback after a feature release caused system failure, restoring service while deploying a corrective patch.

Automation & Process Improvement:

• Developed a Python-based automation solution to reconcile Salesforce (SOQL) data with internal SQL databases, correcting hundreds of learner records efficiently.
• Refactored complex application code to reduce technical debt and improve maintainability for a service that processes 70-80 nursing applicant licenses a day.

• Assisted in building and configuring CI/CD pipelines for Angular single-page applications deployed in AWS.
• Defined deployment configuration files (parameters.json, deploy tags.json, environment configuration).
• Configured build runners and assisted in secure environment variable handling.
• Supported containerized deployment workflows and debugging efforts.