Jessica Snow
Bellevue,MI
Summary
Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
25
25
years of professional experience
Work History
Bakery Cook
Firekeepers Casino
07.2023 - Current
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Measured and mixed ingredients according to precise recipes for best results.
- Collaborated with the management team to develop new menu items based on customer feedback and preferences.
- Maintained food safety and sanitation standards.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Lead Pastry Chef
Boulangerie
02.2022 - 05.2023
- Trained kitchen staff to perform various preparation tasks under pressure.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Processed customer orders and payment transactions.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Personalized creations for holidays, weddings, graduations, and personal events.
- Prepared frostings and other toppings for cakes and pastries.
- Maintained well-organized mise en place to keep work consistent.
- Assisted in growing restaurant''s reputation as a premier destination for unique desserts by maintaining exceptional standards of taste, presentation, and creativity in all offerings.
- Managed display cases to verify freshness and attractiveness of products.
- Enhanced pastry menu offerings through regular experimentation and recipe development.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Streamlined production processes for increased efficiency in the pastry kitchen.
- Cleaned and maintained kitchen equipment and oven.
Office Manager
Hometown Chiropractic
06.2011 - 02.2021
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Managed office operations while scheduling appointments for department managers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Delivered performance reviews, recommending additional training or advancements.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established team priorities, maintained schedules and monitored performance.
- Updated reports, managed accounts, and generated reports for company database.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Assistant Manager
McDonald’s
07.1999 - 06.2007
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Education
Associate In Business Administration - Business Administration
University of Phoenix
Tempe, AZ07.2008
Skills
- Measurements and Calculations
- Cleaning and organization
- Shift Scheduling
- Product Rotations
- Efficient multitasking
- ServSafe Certification
- Teamwork and Collaboration
- Multitasking and Organization
Timeline
Bakery Cook
Firekeepers Casino
07.2023 - Current
Lead Pastry Chef
Boulangerie
02.2022 - 05.2023
Office Manager
Hometown Chiropractic
06.2011 - 02.2021
Assistant Manager
McDonald’s
07.1999 - 06.2007
Associate In Business Administration - Business Administration
University of Phoenix
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