Summary
Overview
Work History
Education
Skills
References
Work Preference
Work Availability
Quote
Timeline
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Jessica Snyder

Jessica Snyder

Pittsburgh,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11

Years Experience with Interacting with Customers

6
6

Years Management Experience

Work History

Wendy's

Shift Manager
PITTSBURGH, PA
04.2009 - 05.2017
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Collaborated with others to discuss new opportunities.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Bagger

Kuhn's Market
PITTSBURGH, PA
04.2009 - 05.2009
  • Bagged groceries for customers quickly and accurately.
  • Stacked items in bags to maximize space and prevent breakage.
  • Provided excellent customer service by answering questions about products and services.
  • Greeted customers entering the store with a friendly attitude.
  • Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.
  • Assisted customers with loading their purchases into their vehicles.
  • Performed routine maintenance tasks such as sweeping floors, mopping up spills.
  • Collected shopping carts from parking lot and returned to store.
  • Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
  • Answered customer questions regarding products and store services.

Shoe Runner

Macy's
East Pittsburgh, PA
09.2008 - 12.2008
  • Assisted customers with finding the right size, style, and color of shoe.
  • Organized shelves and displays to maintain a neat and orderly store environment.
  • Maintained updated records of inventory, sales, orders, returns.
  • Ensured that all merchandise was accurately priced and tagged with labels.
  • Stocked shelves with new arrivals; arranged shoes according to size, style, brand.

Education

BBA - Business Administration With Minor in Accounting

American InterContinental University
Schaumburg, IL
07.2022

Skills

  • Organization
  • Cultural Awareness
  • Data Entry
  • Microsoft Office
  • Organizational Skills
  • Organization and Time Management
  • Leadership
  • Calm Under Pressure
  • Multitasking
  • Basic Math
  • Friendly, Positive Attitude
  • Self-Directed
  • Data Management
  • Conflict Resolution
  • Computer Skills

References

References available upon request.

Work Preference

Work Type

Full TimePart Time

Work Location

HybridRemote

Important To Me

Company CultureWork-life balanceHealthcare benefitsPersonal development programsWork from home optionFlexible work hoursPaid sick leaveCareer advancement401k matchPaid time off

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.
Ray Goforth

Timeline

Wendy's

Shift Manager
04.2009 - 05.2017

Bagger

Kuhn's Market
04.2009 - 05.2009

Shoe Runner

Macy's
09.2008 - 12.2008

BBA - Business Administration With Minor in Accounting

American InterContinental University

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Jessica Snyder