Jessica Snyder
Warrenville,SC
Summary
Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
University Of South Carolina Aiken
Aiken, SC
01.2022 - Current
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Maintained accurate department and customer records.
- Responded effectively to sensitive inquiries or complaints.
- Compiled and produced presentations and reports as directed by leadership team.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Delivered exceptional customer service through direct communication with clients and team members.
- Responded to inquiries via email, telephone and social media platforms.
Office Manager
RE/MAX River Realty
North Augusta, SC
06.2018 - 01.2022
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Directed team of 7 administrative professionals to meet team needs in fast-paced environment.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
Real Estate Assistant
Kristi Poss Atkins Team
North Augusta, SC
08.2017 - 06.2018
- Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.
- Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
- Coordinated sales listings through each stage and tracked completion for broker.
- Maintained agent contacts database using Salesforce and Constant Contact.
- Successfully guided home buyers and sellers through sales and purchase of properties.
- Scheduled home viewings with potential buyers.
- Answered phone calls and emails from potential and existing customers.
- Responded quickly to customer inquiries, asking questions to better understand needs.
- Scheduled appointments and office visits, prepared client files and documented case notes.
Assistant Teacher
Sun Shine House
Aiken, SC
05.2015 - 11.2016
- Maintained safe, educational environment for students during learning and free play time.
- Communicated regularly with parents, teachers and administrators about students' progress and needs.
- Led instruction for small groups of children.
- Promoted calm, disciplined classroom setting for successful learning.
- Created colorful, attractive displays for bulletin boards and hallways.
- Supervised children and participated with children in activities.
- Supervised test-taking within classroom to prevent cheating among students.
- Promoted student learning by providing individualized and small group support to reinforce classroom topics.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Supervised students and maintained security throughout school buildings and on field trips.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Office Assistant
Intermech
Aiken, SC
12.2011 - 12.2013
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
- Made orders for new office supplies based on demand and budgetary restraints.
- Dispersed incoming mail to correct recipients throughout office.
- Tracked office stock and maintained inventory in neat and organized fashion.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
- Controlled building access by supplying key cards to employees and visitors.
Check-In Clerk
Quality Inn Hotel
Walterboro, SC
02.2010 - 11.2011
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ06.2021
Skills
- Decision Making
- Motivational Leadership
- Regulatory Compliance
- Team Building
- Microsoft Office Suite
- Team Management and Supervision
- Honesty and Integrity
- Friendly and Relatable
- Confidence and Drive
- Microsoft Office
- Verbal and Written Communication
- Database Maintenance
- Customer Service Management
Timeline
Administrative Assistant
University Of South Carolina Aiken
01.2022 - Current
Office Manager
RE/MAX River Realty
06.2018 - 01.2022
Real Estate Assistant
Kristi Poss Atkins Team
08.2017 - 06.2018
Assistant Teacher
Sun Shine House
05.2015 - 11.2016
Office Assistant
Intermech
12.2011 - 12.2013
Check-In Clerk
Quality Inn Hotel
02.2010 - 11.2011
Bachelor of Science - Business Management
University of Phoenix
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