Jessica Sorto
Hyattsville,MD
Summary
Dedicated and adaptable professional with the ability to learn quickly. Strong work ethic and positive attitude. Eager to contribute to a dynamic team and and make best use of my capabilities in a position that offers new opportunities and personal growth.
Overview
11
11
years of professional experience
Work History
Treatment Coordinator
Champion Smiles
Hyattsville, MD
11.2015 - 05.2024
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Presented and reviewed all financial contracts for new patients.
- Resolved any issues related billing discrepancies or insurance in a timely manner.
- Entered data into spreadsheets using Microsoft Excel.
- Provided great customer service to patients and assisted in their orthodontic needs, whether it was administrative or clinical.
- Managed incoming and outgoing correspondence.
Temporary Administrative Assistant
Hutchinson United Rigging
Beltsville, MD
07.2015 - 11.2015
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Created and prepared paychecks.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Administrative duties such as filing, scanning, copying, and faxing
- Handled accounts receivables and payables
- Answered the telephone and represented the company in a professional and businesslike manner
Administrative Assistant
Doctors Community Hospital
Lanham, MD
11.2013 - 07.2015
- Processed invoices for payment.
- Data Entry.
- Developed and maintained cash control procedures.
- Present during safe audits and prepared bank deposits.
- Maintain Kronos time record keeping system.
- Collected data for biweekly and end-of-month reports.
Education
High School Diploma -
Parkdale High School
Riverdale, MD05-2010
Skills
- Maintained excellent customer relations
- Ability to work in a fast-paced atmosphere
- Ability to follow instructions well and make decisions
- Telephone skills
- Bilingual (Spanish/English)
- Attention to detail
- Payroll
- Data Entry
- Efficient in Microsoft: Word and Excel
References
References available upon request.
Timeline
Treatment Coordinator
Champion Smiles
11.2015 - 05.2024
Temporary Administrative Assistant
Hutchinson United Rigging
07.2015 - 11.2015
Administrative Assistant
Doctors Community Hospital
11.2013 - 07.2015
High School Diploma -
Parkdale High School