Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Additional Information - Certifications And Clearances
Timeline
Generic

Jessica Sotelo Stewart

Houston

Summary

Successful Executive with 8 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

18
18
years of professional experience

Work History

Executive Assistant/Training Coord. (contract)

Houston HIDTA
07.2023 - 09.2024
  • Managed executive schedules, enhancing operational efficiency.
  • Coordinated training needs, securing board approvals.
  • Resolved HR issues, reducing employee complaints.
  • Assisted in presentation development for directors.
  • Scheduled meetings, prepared and distributed agendas.
  • Streamlined executive scheduling, enhancing operational efficiency for C-suite and HR leadership.
  • Implemented cross-departmental training initiatives, driving skill development.
  • Facilitated interdepartmental communication to identify training needs.
  • Liaised with Board of Directors for approvals, ensuring alignment with organizational goals.
  • Orchestrated departmental meetings with precision, ensuring thorough preparation and timely distribution of agendas and materials to optimize productivity.
  • Spearheaded cross-departmental training initiatives, elevating organizational skill sets and driving operational excellence across the company.
  • Facilitated communication between departments, enhancing collaboration and teamwork.
  • Organized and executed events, boosting company morale and engagement.
  • Streamlined office processes with innovative filing systems, increasing efficiency.
  • Streamlined communication between departments, leading to improved collaboration and efficiency in project delivery timelines.
  • Implemented new filing systems and time-saving measures, significantly boosting overall office productivity and organization.
  • Provided crucial administrative support, facilitating seamless workflow between manufacturing and executive teams.
  • Spearheaded cross-departmental communication initiatives, fostering a collaborative environment that accelerated project timelines and enhanced team synergy.

Executive Assistant (contract)

Insight Environmental, INC
02.2022 - 06.2023
  • Managed executive schedules, enhancing coordination and productivity.
  • Handled travel logistics, optimizing time and resources.
  • Ensured confidentiality in all communications and documentation.
  • Coordinated meetings, achieving full attendance and engagement.
  • Facilitated training courses, maximizing participant capacity.
  • Streamlined executive calendar management, enhancing time efficiency and coordination across multiple departments and leadership levels.
  • Orchestrated seamless domestic and international travel arrangements, optimizing logistics for Corporate Development Team and senior leadership.
  • Maintained strict confidentiality protocols, safeguarding sensitive company communications and documentation with utmost precision.
  • Facilitated high-impact meetings by meticulously preparing documentation and managing logistics, ensuring productive outcomes.
  • Revitalized company training program, maximizing student enrollment and enhancing overall educational impact within the organization.
  • Managed employee processes, enhancing efficiency and reducing turnover by 33%.
  • Coordinated project planning, improving training delivery and outcomes.
  • Implemented training programs, cutting onboarding time by 33%.
  • Supported HR issue resolution, decreasing employee complaints.
  • Liaised with executives and staff, ensuring effective communication.
  • Streamlined HR processes, reducing new employee training time from 3 months to 8 weeks and decreasing turnover rates through innovative orientation programs.
  • Fostered strong relationships between CEO, management, and staff, acting as a key liaison and efficiently managing communication channels.
  • Ensured impeccable quality of executive documents and company policies through meticulous proofreading and preparation.

Executive Assistant (contract)

IADC Houston Chapter
02.2019 - 07.2020
  • Managed executive schedules, enhancing operational efficiency.
  • Coordinated training needs, securing board approvals.
  • Resolved HR issues, reducing employee complaints.
  • Assisted in presentation development for directors.
  • Scheduled meetings, prepared and distributed agendas.
  • Streamlined executive scheduling, enhancing operational efficiency for C-suite and HR leadership. Implemented cross-
    departmental training initiatives, driving skill development.
  • Facilitated interdepartmental communication to identify training needs. Liaised with Board of Directors for approvals, ensuring
    alignment with organizational goals.
  • Orchestrated departmental meetings with precision, ensuring thorough preparation and timely distribution of agendas and
    materials to optimize productivity.
  • Spearheaded cross-departmental training initiatives, elevating organizational skill sets and driving operational excellence across
    the company.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Executive Administrative Assistant/Personal Assistant

Sentry Air Systems, INC
03.2011 - 05.2015
  • Facilitated communication between departments, enhancing collaboration and teamwork.
  • Organized and executed events, boosting company morale and engagement.
    Streamlined office processes with innovative filing systems, increasing efficiency.
  • Streamlined communication between departments, leading to improved collaboration and efficiency in project delivery
    timelines.
  • Implemented new filing systems and time-saving measures, significantly boosting overall office productivity and organization.
  • Provided crucial administrative support, facilitating seamless workflow between manufacturing and executive teams.
  • Spearheaded cross-departmental communication initiatives, fostering a collaborative environment that accelerated project
    timelines and enhanced team synergy.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Department Manager

Starbucks, Target
04.2006 - 03.2011
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Launched quality assurance practices for each phase of development
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Education

High School Diploma -

Romeoville High School
Romeoville, IL
05.2008

Training Coordinator Certificate - undefined

NHDA/ONDCP
02.2024

Skills

  • Effective calendar coordination
  • HR operations coordination
  • Logistical organization
  • Proficient in Microsoft 365
  • Proficient in Google Suite
  • Workday proficiency
  • ADP system administration
  • Oracle system administration
  • Itinerary development
  • Project coordination
  • Organizational time strategies
  • Stakeholder engagement
  • Privacy compliance oversight
  • Stakeholder relationship management
  • Instructional program development
  • Logistics management
  • Effective meeting facilitation
  • Operational efficiency enhancement
  • Efficient office management

Personal Information

Title: Executive Assistant

Additional Information - Certifications And Clearances

TOP Security Clearance, 07/01/24, 5 years holding

Timeline

Executive Assistant/Training Coord. (contract)

Houston HIDTA
07.2023 - 09.2024

Executive Assistant (contract)

Insight Environmental, INC
02.2022 - 06.2023

Executive Assistant (contract)

IADC Houston Chapter
02.2019 - 07.2020

Executive Administrative Assistant/Personal Assistant

Sentry Air Systems, INC
03.2011 - 05.2015

Department Manager

Starbucks, Target
04.2006 - 03.2011

Training Coordinator Certificate - undefined

NHDA/ONDCP

High School Diploma -

Romeoville High School

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