Jessica Souza
Covina,CA
Summary
Experienced with administrative support, including data entry and customer service. Utilizes organizational skills to ensure smooth office operations. Knowledge of maintaining records and handling inquiries effectively.
Overview
18
18
years of professional experience
Work History
Student Worker
Mt. San Antonio College
08.2023 - Current
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
Crew Member
Taco Bell
11.2021 - 07.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Server
Buffalo Wild Wings
01.2015 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Sizzler
08.2007 - 04.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
No Degree - Accounting
California State University Stanislaus
Turlock, CANo Degree -
Mt. San Antonio College
Walnut, CA01-2026
Skills
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
- Organized and efficient
Timeline
Student Worker
Mt. San Antonio College
08.2023 - Current
Crew Member
Taco Bell
11.2021 - 07.2023
Server
Buffalo Wild Wings
01.2015 - 10.2021
Server
Sizzler
08.2007 - 04.2017
No Degree - Accounting
California State University Stanislaus
No Degree -
Mt. San Antonio College
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