Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Souza

Covina,CA

Summary

Experienced with administrative support, including data entry and customer service. Utilizes organizational skills to ensure smooth office operations. Knowledge of maintaining records and handling inquiries effectively.


Overview

18
18
years of professional experience

Work History

Student Worker

Mt. San Antonio College
08.2023 - Current
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.

Crew Member

Taco Bell
11.2021 - 07.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Server

Buffalo Wild Wings
01.2015 - 10.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Sizzler
08.2007 - 04.2017
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

No Degree - Accounting

California State University Stanislaus
Turlock, CA

No Degree -

Mt. San Antonio College
Walnut, CA
01-2026

Skills

  • Fast learner
  • Teamwork and collaboration
  • Problem-solving
  • Friendly and professional
  • Organized and efficient

Timeline

Student Worker

Mt. San Antonio College
08.2023 - Current

Crew Member

Taco Bell
11.2021 - 07.2023

Server

Buffalo Wild Wings
01.2015 - 10.2021

Server

Sizzler
08.2007 - 04.2017

No Degree - Accounting

California State University Stanislaus

No Degree -

Mt. San Antonio College
Jessica Souza