Jessica Spackman
Avon,IN
Summary
Dynamic and results-driven Sales Manager with excellent results in developing and executing strategic sales plans to achieve corporate objectives. Adept at building and leading high-performing sales teams, fostering strong client relationships, and identifying new business opportunities. Proven track record of exceeding sales targets, optimizing sales processes and enhancing customer satisfaction. Excellent communicator and negotiator with a passion for driving revenue growth and delivering exceptional value to clients.
Overview
15
15
years of professional experience
Work History
Direct Sales Manager
Cintas
07.2023 - Current
- Maintained a high level of product knowledge, enabling expert demonstration and persuasive selling techniques during client meetings.
- Developed a robust pipeline of prospective clients through effective lead generation techniques such as cold calling, networking events, and social media outreach.
- Increased sales revenue by implementing effective direct sales strategies and fostering strong relationships with clients.
- Forecasted quarterly sales projections accurately by analyzing historical data trends alongside current market conditions.
- Implemented performance metrics to track individual and team progress, driving accountability within the salesforce.
PROJECT MANAGER
Keter Environmental Services
09.2020 - 07.2023
- Work closely with National Sales Executives, procurement, Field Team, Account Managers, billing department, and Regional Managers to provide support from the beginning of the sales process through implementation
- Identify risks throughout the onboarding process and provide a solution
- Support all departments throughout the sales to implementation process
- Create a cost analysis and projection worksheet for each client to present to executives
- Schedule and facilitate multiple meetings daily
- Successfully manage 25-35 accounts throughout the sales/implementation process
- Create proposals
- Use Salesforce, Quick Base, Microsoft, and proprietary software daily
- Accounts
ACCOUNTS RECEIVABLE SPECIALIST
Waste Management Company
12.2019 - 09.2020
- Excellent organizational and problem-solving skills
- Proven ability to maintain records
- Good understanding of general accounting procedures
- Great attention to detail, evident in daily, weekly, mid-month/end of month reports
- Investigate and resolve billing and account discrepancies
- Work closely with the sales team to insure billing matches individual contracts
- Balance daily money received
- Experience in billing general trash, special waste, gravel, and asphalt
CUSTOMER CARE REPRESENTATIVE
Waste Management Company
05.2018 - 12.2019
- Customer service excellence award for the district
- Inbound and outbound calls with both residential and commercial customers
- Creating accounts, closing accounts and account maintenance
- Work closely with operations, sales team, and office manager
- Maintain good relationships with customers
- Responsible for training within the department
- Data entry, proficient in Microsoft systems such as Word, Excel, and Outlook, Five9 phone system, and other basic office equipment
- Prepare for district meetings/visitors
- Work closely with large town accounts to ensure accuracy for billing and correct information recorded
- Assist Office Manager with many projects such as, filing sensitive documents, vacation and PTO forms, researching accounts for changes and errors
- Inside sales
- Putting together service agreements and bids for myself as well as the sales team
DISPATCHER
Advanced Disposal
05.2017 - 05.2018
- Dispatch 60+ drivers daily
- Create routes, schedule routes, and close routes
- Schedule maintenance
- DOT logs
- Keep inventory of PPE and other office supplies
- Communicate efficiently with drivers, operations manager, GM, sales team, vendors, customer service, maintenance Shop and customers daily
- Proficient in Microsoft Excel, Word, Outlook, as well as TRUX, and Third Eye
- Close detail to pre-trip and post-trip driver logs as well as watching their hours daily per DOT regulations
DRUG GM MANAGER
Kroger Stores
06.2015 - 05.2017
- Responsible for all non food items, candy, and seasonal isles
- Responsible for ordering products, unloading the trucks, scheduling for the department, watching employee hours, and corrective actions within my department
- Worked closely with the store manager(s), District manager(s), customers, and vendors
- Regularly attended district meetings for management
- Training new employees and developing smarter ways to achieve better results
OFFICE MANAGER
S&B Auto Brokers
03.2012 - 06.2015
- Work closely with customers, vendors, and sales team
- Schedule and verify maintenance on all vehicles
- Schedule appointments for customers to come in and meet with sales
- Gather needed information for financing
- Work with the BMV for titles and other necessities
- Keep inventory and organize all documents, keys, and vehicle information
- Schedule auctions for the owner
- Proficient in Microsoft, Excel, and Outlook
- Keep record of all company and employee spending
- Pay bills and record information for the Shop
EXECUTIVE ASSISTANT
Renaissance
01.2010 - 03.2012
- Assist CEO,CFO, attorneys, and other executive with travel, meetings, email responses, and screening all incoming communications
- Prepare quarterly Board Meetings
- Keep inventory and order all office supplies
- Proficient in Microsoft Word, Excel, Outlook and Oracle Systems
- Work closely with executives, Board members, and 200+ employees, and clients
- Take care of private and sensitive information with complete discretion
Education
High school diploma -
Ashburn Academy
Ladoga, IN01.2006
Skills
- Salesforce
- Cold Calling
- Account Management
- Project Management
- Excellent Communication
- Organizational Skills
- Data Entry
- Business Development
- Pricing
- Proposals
- Sales Management
- Up-selling
- Inside Sales
- Outside Sales
- QuickBase
- Contract Negotiation
- Conflict Management
- Contract Management
- Project Planning
- Sales strategy development
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
Timeline
Direct Sales Manager
Cintas
07.2023 - Current
PROJECT MANAGER
Keter Environmental Services
09.2020 - 07.2023
ACCOUNTS RECEIVABLE SPECIALIST
Waste Management Company
12.2019 - 09.2020
CUSTOMER CARE REPRESENTATIVE
Waste Management Company
05.2018 - 12.2019
DISPATCHER
Advanced Disposal
05.2017 - 05.2018
DRUG GM MANAGER
Kroger Stores
06.2015 - 05.2017
OFFICE MANAGER
S&B Auto Brokers
03.2012 - 06.2015
EXECUTIVE ASSISTANT
Renaissance
01.2010 - 03.2012
High school diploma -
Ashburn Academy