Jessica Speranza
Lindenhurst
Summary
Professional office manager with over 10 years of experience with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and customer service, ensuring smooth operations and achieving results.
Overview
2026
2026
years of professional experience
Work History
Office Assistant
Best Way Auto
04.2019 - Current
- Manage customer interactions , helping with appointments and insurance company claims .
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated operations by efficiently handling incoming mail/emails, phone calls, and visitor inquiries.
- dealing with accounts receivable, keeping organized records of repairs, parts, labor and customer communications while maintaining inventory and ordering supplies when needed .
Office Manager
Vinny's Auto Body
1999 - 2019
- Greeted Customers , responded to telephone and in person requests and information.
- Created and handled insurance claims ,dealt with adjustors.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering parts and office supplies as needed.
- Served as a central point of contact for all outside vendor,created customer invoices,made copies,emails and handled all incoming and out going correspondence.
Independent Health Coach
Self Employed
01.2016 - 2017
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Maintained records of clients' health progress and compared to health goals.
- Utilized motivational techniques creating a professional relationship with clients to help create positive healthy changes in their life.
Assistant Night Manager
Spoon Coffee House and Eatery
2005 - 2014
- Managed employee scheduling , training in customer service as well as barista skills .
- Performed cash handling ensuring all monies were accounted for with proper receipts.
- Handled escalated guest concerns/complaints with professionalism and empathy, finding solutions that maintained high levels of customer satisfaction .
Education
Lindenhurst High School
Lindenhurst NY Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Detail oriented
- Quick learning skills
- Basic computer literacy
- Dedicated team player
Timeline
Office Assistant
Best Way Auto
04.2019 - Current
Independent Health Coach
Self Employed
01.2016 - 2017
Office Manager
Vinny's Auto Body
1999 - 2019
Assistant Night Manager
Spoon Coffee House and Eatery
2005 - 2014
Lindenhurst High School
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