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Dedicated and experienced professional with a strong foundation in communication and customer service, developed through extensive experience in early childhood education. Certified in Medical Billing and Coding, with additional training in insurance verification, patient registration, and healthcare compliance. Proficient in multitasking, maintaining accurate records, and delivering patient-centered care in fast-paced environments. Eager to leverage newly acquired healthcare expertise alongside a compassionate approach to effectively support patients and providers.

With a proven track record as the Owner/Director of Brilliant Beginnings Preschool & Childcare Center, I bring extensive experience in staff management and business operations. Leveraging skills in customer relations and financial oversight, I successfully enhanced operational efficiency and fostered strong community relationships. My leadership also included a focus on staff development and implementing innovative educational programs, demonstrating both hard and soft skills essential for dynamic business management.

Resourceful educator with expertise in creating supportive learning environments that foster student confidence and knowledge acquisition. Committed to helping students achieve educational objectives within established timelines.

Student with over 4 years experience in the service industry. Dependable in high-pressure environments, consistently fostering a positive atmosphere for both customers and teammates. Seeking opportunities to advance education while embracing new challenges.

Highly motivated and dedicated individual seeking an entry-level Phlebotomist position. Eager to contribute my strong attention to detail, compassionate patient care, and excellent communication skills to ensure accurate and efficient blood collection and overall patient care. Making career change. Bachelor’s degree graduate of accounting with one year experience in bank marketing, two years' experience in IV and Phlebotomy in Cameroon. Speak French and English, currently a resident care associate.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Security Officer looking to expand my experience with a reputable company. Advanced in diffusing potentially volatile situations as well as the ability to deescalate issues that have become dangerous. Over 15 years of Security experience in Residential, Commercial and Entertainment settings. I actively seek companies that display a teamwork mentality, but comfortable working alone in any setting. I am advanced in working with CCTV equipment in order to properly monitor all situations pertaining to areas in need of security.

I am seeking an interview so I may discuss in person my passion for this career as well as my level of knowledge and dedication as a trust-worthy employee.

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.Successful at building rapport at all levels and resolving issues smoothly. Skilled Finance Manager inspired and motivated to help customers build financial independence. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

 Results-oriented executive with extensive experience monitoring financial performance, managing budgets, and leading operational aspects of businesses. Adaptable and motivated communicator committed to improving financial controls, processes and procedures. Builds positive working relationships organisation-wide to communicate financial requirements. Mentors department managers in budget forecasting and cost-reduction measures. 

Dynamic Healthcare Data Analyst with over 20 years of experience in Revenue Cycle Management (RCM) and healthcare data analytics. I leverage data insights to optimize financial performance, reduce claim denials, and enhance operational efficiency across diverse health systems. With a proven track record of translating complex data into actionable strategies, I effectively streamline operations and promote sustainable revenue growth. My expertise includes end-to-end RCM processes, data visualization tools such as SQL, Tableau, and Power BI, and ensuring regulatory compliance. As an EPIC Superuser, I have successfully led product launches at hospitals and providers, optimizing workflows while driving measurable revenue growth and cost reduction improvements.

Jessica Spingola

Summary

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Secretary & Finance Manager

Learning Center Director

Program Supervisor / Preschool Teacher

Education

Undergraduate Certificate - Medical Billing & Coding

Bachelor of Science - Health Administration & Management

Skills

Timeline

Secretary & Finance Manager

Learning Center Director

Program Supervisor / Preschool Teacher

Undergraduate Certificate - Medical Billing & Coding

Bachelor of Science - Health Administration & Management

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