Jessica Springer
Washington,DC
Summary
Accomplished professional with a proven track record at the Department of State, adept in E2 Travel Software and DOS policies and procedures. Skilled in executive support and scheduling, demonstrating exceptional organizational and communication skills.
Overview
11
11
years of professional experience
Work History
Travel Management Specialist
Department Of State
02.2023 - Current
- Create new user profiles, modify current user information and correct system issues as requested with accordance with federal policy
- Approve travel reservations and vouchers though E-2 system
- Restructure travel documents as needed or required
- Coordinate and participate in travel related meetings as required
- Conduct training sessions on travel (processes, updates, regulations, etc.
- Develop reports utilizing Federal Travel System and Remedy reporting tools to analyze, as requested
- Assist employees with the functionality of E2 (via, phone, email or one on one interaction)
- Responsible for assisting in the creation and modification of office routing flows
- Maintain effective written and oral communication with internal and external customers
Office Management Specialist
Department Of State
04.2018 - 02.2023
- Arrange daily calendars for appointments
- Answer phones
- Prepare emails, letters, memos, executive correspondence, presentation and spreadsheets
- Manage calendars for Front Office Principals
- Make travel arrangements using E2 and processing travel vouchers
- Submit time and attendance using WebTatel
- Assisting with paperwork to obtain Visa's and passport & E country clearances
- Serve as file custodian, maintaining designated official files
- Escort visitors to and from meeting
HR Operations Project Manager
USA Today Network
11.2016 - 04.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Provide administrative support to Chief People Officer
Executive Assistant
American Conservative Union
12.2014 - 11.2016
- Provide primary support to the ACU Chairman , the ACU Foundation Chairman, and the Executive Director
- As Human Resources lead, maintain and enhance the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
- Position also included finance, and general business management and advising as needed in a variety of areas.
- Event Planning and coordination and implementation of CPAC (Conservative Political Action Conference)
Executive Assistant
The Heritage Foundation
12.2013 - 12.2014
- Administrative oversight for three departments.
- Part of VP’s management team to oversee the work and projects of the department.
- Compile and write weekly and quarterly reports for Board of Trustees on departmental activities progress toward annual strategic goals
- Manage high-profile events, working groups, and internal meetings facilitating coordination with all affected parties, internal and external.
- •Develop budget for VP, oversee departmental budget development, and monitor expenditures.
- Support the VP in daily office operations and special projects: draft correspondence; manage VP’s schedule and make travel arrangements; respond to requests for information; handle incoming phone calls. Provide research for speeches and draft remarks.
- Develop knowledge of key conservative leaders to facilitate regular and prompt communication between Heritage and key leaders. Represent Heritage to public.
- Maintain contact lists, manage databases, coordinate mailings, and other communications.
- Hire and manage office interns.
Education
Bachelor of Arts - Political Science
University of Utah
Salt Lake City05.2013
Skills
E2 Travel Software
Microsoft Office
Department of State Policy and Procedures
Human Resources
Executive Support
Scheduling
Event Planning
Timeline
Travel Management Specialist
Department Of State
02.2023 - Current
Office Management Specialist
Department Of State
04.2018 - 02.2023
HR Operations Project Manager
USA Today Network
11.2016 - 04.2018
Executive Assistant
American Conservative Union
12.2014 - 11.2016
Executive Assistant
The Heritage Foundation
12.2013 - 12.2014
Bachelor of Arts - Political Science
University of Utah