Jessica Stanford
Training Specialist
Raleigh,NC
Summary
Highly-qualified Training Specialist and Instructional Designer adept at planning, building and implementing both onsite and remote training programs. Clear communicator with a charismatic style and insightful approach. Highly Educated individual who deploys skills acquired from two Master's degrees and ten plus years of professional experience to develop and execute successful training project plans that meet dynamic company and employee needs. Accustomed to collaborating with managers, associates and teams across the Enterprise to hone in on unique departmental requirements.
Overview
8
8
years of post-secondary education
13
13
years of professional experience
Work History
Training Specialist and Instructional Designer
Anthem INC
Cary, NC
11.2019 - Current
- Lead Instructional Designer and Trainer on Anthem's Corporate Government Business Division's Medicaid Networks and Education Team serving twenty three different Medicaid markets and associates across the Enterprise
- E-Learning modules project team leader leading training and development teams through the complete training cycle including: needs analysis, training design, training development, training delivery, learning application and training evaluation
- Lead Instructional Designer and Trainer for all Medicaid Provider Network Representative training including new hires
- Direct report to Anthem's Government Business Division Staff Vice President, Medicaid, Provider Services, Medicaid Network Strategy
- Nearly ten and a half years of combined experience in developing, building and implementing e-Learning modules and educational technology integration with adult learners
- Leads the delivery of virtual and in person trainings including but not limited to the following trainings: Anthem Introduction, Medicaid Networks Education and Training Team Introduction, Understanding medicaid, new hire, systems and tools, medicaid managed care, network management and provider experience
- Highly organized, innovative and independent trainer and instructional designer who excels at successfully coordinating tasks to accomplish multiple and cross-layered projects with timeliness and creativity
- Detail-oriented, conscientious and energetic self-starter who is able to strategize and prioritize effectively to accomplish multiple tasks
- Remains calm under pressure and is an articulate communicator; skilled in quickly engaging team members at all levels, developing strong relationships across the Enterprise through the utilization of the "Backwards Design Model" to identify desired results, determine acceptable evidence and plan learning experiences and instruction
- Ample experience across very diverse cultures
- Lead Instructional Designer for the overall strategy, redesign and delivery of provider associate training including development of Provider Relations Medicaid Specialty Products
- Plays a key role in the complete training cycle for the newly acquired Medicaid Managed Care market in North Carolina
- Lead Instructional Designer of a three part Understanding Medicaid training to nearly twenty five hundred associates across the Enterprise
- Expert Instructional Designer and Trainer in both asynchronous and synchronous virtual learning environments
- Delivers trainings via WebEx and Microsoft Teams with up to twenty five hundred associates attending
- Pivots and works quickly to create, deliver and conduct follow ups on recurring one hour mini weekly trainings for all new market implementation issues that arise and change week to week
Learning and Development Specialist
WellCare
Cary, NC
06.2019 - 10.2019
- Trained, facilitated and assessed both virtual and in person trainings including trainings for new hires, business skills, orientation program and any other educational needs
- Assessed, designed and developed instructional materials including training manuals, facilitation guides, teach aids, quick reference guides, assessments and role play scenarios
- Utilized evaluation tools to assess both training design, delivery and effectiveness
- Prepared and analyzed training status reports to fill in gaps where necessary
- Responsible for training managers and trainers on new educational content
Instructional Technology Facilitator
Wake County Public Schools
Cary, NC
08.2016 - 05.2019
- Led the integration of technology into classrooms as one of twenty-one WCPSS Instructional Technology Facilitators in a school system with 19,385 employees and 161,907 students
- Served as the head of the online learning program for three elementary schools (lead teacher)
- Designed and implemented three Bring Your Own Device programs for corresponding elementary schools
- Lead grade level and entire school meetings to empower professional learning teams to be student and results focused
- Developed professional growth plans for individual teachers focused on their areas of interest within classroom technology integration
- Researched and constantly advocated for the use of innovative classroom practices and resources using technology
- Analyzed purposefully disaggregated school level and district level data to inform school and classroom decisions
- Provided administrative and curriculum guidance to ensure end of year growth target actualization
- Regularly met with and advised administration, counselors, internationalists (intervention) and classroom teachers with tiered support
- Assisted teachers in incorporating purposeful technology into lesson and assessment planning and evaluation
- Performed peer observations
- Managed and facilitated a systematic walk-through non-evaluative feedback plan
- Provided one-on-one and group support on technology, blended learning, and other innovations
- Understood and incorporated special education accommodations into regular education classrooms using technology
- Managed and updated three elementary schools' web presence
- Served as technology contact
Elementary Classroom Teacher
WCPSS (2016-2019) ABSS (2011-2016)
, North Carolina
06.2011 - 05.2019
- Provided warm, supportive environment for developing academic, social and emotional growth.
- Designed engaging and personalized instruction to nurture and empower students, resulting in positive learning outcomes and student goal achievement.
- Self motivated learner who engaged in professional development to learn best practices and improve processes.
- Led the school's path to meaningful technology integration as a Technology Apprenticeship Teacher
- District level model teacher: Only teacher in the school building with a 1:1 student to device ratio
- Established open communication and positive relationships with students, parents, peers and administrative staff
- Prepared materials for lessons, assignments and assessments and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
Education Consultant
SAS
Cary, NC
05.2018 - 08.2018
- One of five educators picked to be an Educational Consultant at SAS Education Curriculum Pathways Summer 2018 Institute
- Critically evaluated SAS Curriculum Pathways resources
- Consulted on future artificial intelligence projects
- Performed demonstrations on SAS K-12 educational software
- Enhanced social media presence by writing published blogs, tweets, and all other forms of social networking Developed
- Developed and taught Coding curriculum for summer 2018 student camper sessions
Education
Bachelor of Arts - Human Development And Family Studies
The University of North Carolina At Greensboro
Greensboro, NC 08.2003 - 05.2008
Master of Arts - Education
The University of North Carolina At Greensboro
Greensboro, NC 01.2010 - 05.2011
Master of Arts - Learning Design And Technology
North Carolina State University
Raleigh, NC 08.2016 - 05.2018
Skills
Project Management
undefinedConference Speaking Engagements
- A Spoonful of Technology Integration: Technology Integration in the K-2 Classroom, North Carolina Central University Technology In Education Conference, 2017
- Adobe Spark: Tips and Tools, Wake County Public Schools Convergence Conference 2017
- Bring Your Own Device Panelist, Wake County Public Schools BYOD Symposium
Certification
Google Certified Trainer
Timeline
Training Specialist and Instructional Designer
Anthem INC
11.2019 - Current
Learning and Development Specialist
WellCare
06.2019 - 10.2019
Education Consultant
SAS
05.2018 - 08.2018
Instructional Technology Facilitator
Wake County Public Schools
08.2016 - 05.2019
Master of Arts - Learning Design And Technology
North Carolina State University
08.2016 - 05.2018
Elementary Classroom Teacher
WCPSS (2016-2019) ABSS (2011-2016)
06.2011 - 05.2019
Master of Arts - Education
The University of North Carolina At Greensboro
01.2010 - 05.2011
Bachelor of Arts - Human Development And Family Studies
The University of North Carolina At Greensboro
08.2003 - 05.2008
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