Jessica Stapleton
Smithtown,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain part-time/full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Stay at Home Mother
Myself
08.2016 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Waitress
IHOP
06.2013 - 08.2016
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Waitress
Luigi's
05.2009 - 01.2012
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
Day Care Assistant
Wizard Of Kids
01.2004 - 01.2009
- Enhanced child development by implementing age-appropriate activities and learning experiences.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.
- Contributed to positive parent-teacher relationships through effective communication and regular updates on children''s progress.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
- Implemented emergency procedures when necessary to maintain the safety of all participants within the daycare setting.
Education
Bachelor of Arts - Elementary Education
SUNY Old Westbury
Old Westbury, NY06.2025
Associate of Arts - Liberal Arts (Child Study)
Suffolk County Community College
Selden, NY05.2020
High School Diploma -
New Hyde Park Memorial High School
New Hyde Park, NY08.2003
Skills
- PPE use
- Cultural Awareness
- Project Planning
- Team building
- Analytical and Critical Thinking
- Excellent Communication
- Social Perceptiveness
- Computer Skills
- Organization and Time Management
- Multitasking
- Flexible and Adaptable
Timeline
Stay at Home Mother
Myself
08.2016 - Current
Waitress
IHOP
06.2013 - 08.2016
Waitress
Luigi's
05.2009 - 01.2012
Day Care Assistant
Wizard Of Kids
01.2004 - 01.2009
Bachelor of Arts - Elementary Education
SUNY Old Westbury
Associate of Arts - Liberal Arts (Child Study)
Suffolk County Community College
High School Diploma -
New Hyde Park Memorial High School