JESSICA STARK
Nashville,TN
Summary
An experienced hospitality professional with a strong foundation in providing excellent customer service and creating memorable experiences. With vast knowledge and passion for music, I seek to transition into a role where I can leverage my communication and interpersonal skills to cultivate diverse relationships and drive success within this industry. I have an eagerness to learn and grow, and am confident my personality and skills will bring value to any organization.
Overview
8
8
years of professional experience
Work History
Bartender / Server
Prost & Riot / Buttermilk Ranch
03.2023 - Current
- Displays enthusiasm and promotes excellent service to over 50 customers a day, successfully increasing referrals.
- Sets a positive tone for an enjoyable dining experience as first point of contact for incoming guests.
- Carries out complete opening and closing duties to keep restaurant working efficiently and teams ready to meet customer needs.
Yoga Instructor
California Yoga
07.2020 - Current
- Certifications: 200hr RYT, Sound Practitioner, 11:11 The Practice.
- Plans and leads yoga classes by creating creative sequences and using technical verbal cues to challenge and progress students in their practice.
- Careful curates playlists to stimulate a setting of motivation and meditation.
Bar Manager, Bartender
Souk / My Way Bistro
02.2020 - 10.2022
- Managed bar duties - including inventory, supplies and staff within high-volume environment.
- Developed signature cocktails and created marketing elements to support bar brand and increase profits.
- Cultivated strong relationships with customers to promote loyalty.
Promotion Team - Ice Crew
Columbus Blue Jackets
08.2015 - 05.2022
- Promoted the Blue Jackets organization on and off ice, within community and among fans.
- Maintained condition of the ice at Nationwide Arena during NHL hockey games.
Sales Apprentice
V Couture
06.2018 - 09.2019
- Trained to gain expertise as a sales professional in men's custom clothing company highly dedicated to superior customer experience and satisfaction.
- Worked on developing personal book of business, utilizing direct marketing strategies.
Education
Bachelor of Science - Journalism - News and Information
Ohio University, E.W. Scripps School of Journalism
Athens, OH2019
Skills
- Careful attention to detail, highly organized
- Proficient communication, cooperation among others
- High emotional intelligence, positive attitude
- Strong leadership ability, effective decision making
Timeline
Bartender / Server
Prost & Riot / Buttermilk Ranch
03.2023 - Current
Yoga Instructor
California Yoga
07.2020 - Current
Bar Manager, Bartender
Souk / My Way Bistro
02.2020 - 10.2022
Sales Apprentice
V Couture
06.2018 - 09.2019
Promotion Team - Ice Crew
Columbus Blue Jackets
08.2015 - 05.2022
Bachelor of Science - Journalism - News and Information
Ohio University, E.W. Scripps School of Journalism
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