JESSICA STARKEY
Anderson,USA
Summary
Registered Nurse with 9+ years of progressive healthcare experience spanning from critical care, emergency medicine, trauma, ambulatory surgery, and outpatient care setting, specifically, Federally Qualified Health Center (FQHC) operations. Experienced in clinical leadership, care coordination, quality improvement, staff mentorship, and interdisciplinary collaboration. Recognized as a trusted clinical resource for providers and staff, supporting complex patient care, workflow optimization, regulatory compliance, and evidence-based practice. Proven ability to lead teams, standardize processes, support workforce development, and advance patient-centered care initiatives that improve quality outcomes and organizational performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator, RN
JANE PAULEY COMMUNITY HEALTH CENTER
Anderson, IN
05.2024 - Current
- Serve as a primary clinical resource for providers, nurses, medical assistants, and support staff, assisting with complex patient situations, clinical decision-making, difficult lab results, and care coordination needs.
- Collaborate with operational, medical, and quality leadership to improve patient outcomes, clinic efficiency, and continuity of care.
- Assist staff in managing complex patient care issues, patient education, follow-up planning, and care transitions.
- Promote compliance with organizational policies, HIPAA standards, nursing regulations, and scope-of-practice requirements.
- Participate in Shared Governance Clinical Quality Council initiatives focused on patient safety, quality improvement, and evidence-based care.
- Contribute to departmental quality improvement efforts through participation on the 1210B Quality Team.
- Partner with interdisciplinary teams to improve patient engagement, access to care, and population health outcomes.
- Provide mentorship and clinical guidance to nursing and support staff while serving as a trusted resource for problem-solving and workflow support.
Resource RN
ASCENSION
Indiana
10.2022 - 05.2024
- Supported staffing operations across multiple patient care units while adapting to changing patient acuity and organizational needs.
- Served as a clinical leader and escalation resource during high-volume and high-acuity shifts.
- Assisted nursing teams with workflow management, patient throughput, care prioritization, and operational efficiency.
- Collaborated with physicians, nursing leadership, and interdisciplinary teams to maintain safe staffing practices and quality patient care.
- Functioned as a clinical support resource for staff, assisting with complex patient care situations and workflow coordination.
- Improved patient outcomes through evidence-based nursing interventions, critical thinking, and collaborative practice.
Registered Nurse – Travel Assignment
AYA HEALTHCARE (IU METHODIST)
Indiana
08.2021 - 09.2022
- Directed daily unit operations as charge nurse, coordinating staffing assignments, admissions, discharges, and patient flow.
- Served as a liaison between permanent staff and travel nurses, fostering teamwork, communication, and unit cohesion.
- Supervised and supported registered nurses, patient care technicians, and ancillary personnel during high-acuity shifts.
- Functioned as a clinical leader and primary escalation resource for staff, patients, and interdisciplinary teams.
- Promoted adherence to infection prevention standards, patient safety initiatives, and organizational policies.
- Supported onboarding and integration of travel nursing staff while promoting team collaboration and continuity of care.
Registered Nurse
CARMEL AMBULATORY SURGERY CENTER & ENDOSCOPY
Carmel, IN
09.2020 - 08.2021
- Assisted physicians in performing complex endoscopic procedures while ensuring patient safety, comfort, and procedural efficiency.
- Provided comprehensive patient education regarding post-procedure care, medications, and discharge instructions.
- Collaborated with multidisciplinary teams to support positive patient outcomes and efficient procedural workflow.
Registered Nurse
ASCENSION
Anderson, IN
01.2020 - 09.2020
- Provided care for medically complex patients requiring ventilator support, feeding tube management, and central line care.
- Assisted physicians with bedside procedures and coordinated multidisciplinary treatment plans.
- Delivered evidence-based nursing interventions to promote patient recovery and clinical stability.
Registered Nurse – Trauma Unit
IU HEALTH METHODIST HOSPITAL
Indianapolis, IN
08.2017 - 12.2019
- Mentored newly hired nurses, providing guidance on trauma care, patient safety, workflow management, and clinical best practices.
- Delivered real-time coaching regarding clinical procedures, EMR documentation, and evidence-based nursing care.
- Supported competency development and fostered collaborative communication among nursing team members.
- Served as a preceptor for nursing students, providing feedback, mentorship, and clinical instruction during rotations.
Student Nurse / Registered Nurse
AMG SPECIALTY HOSPITAL
Greenfield, IN
12.2015 - 08.2017
- Participated in hands-on clinical training under the supervision of experienced nursing professionals.
- Developed foundational nursing skills while providing compassionate, patient-centered care.
- Collaborated with interdisciplinary teams to support treatment plans and positive patient outcomes.
Education
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Richmond, IN06-2016
Skills
Clinical Operations & Workflow Management
Nursing Mentorship & Staff Development
Quality Improvement & Performance Management
Care Coordination & Population Health
Regulatory Compliance & Scope of Practice
Evidence-Based Practice
Workforce Planning & Staffing Support
Interdisciplinary Collaboration
Clinical Documentation & Care Management
Patient Education & Advocacy
Critical Thinking & Clinical Decision-Making
HIPAA Compliance
Certification
- Registered Nurse – State of Indiana
- Basic Life Support (BLS) – Current
- Advanced Cardiovascular Life Support (ACLS) – Current
Timeline
Patient Care Coordinator, RN
JANE PAULEY COMMUNITY HEALTH CENTER
05.2024 - Current
Resource RN
ASCENSION
10.2022 - 05.2024
Registered Nurse – Travel Assignment
AYA HEALTHCARE (IU METHODIST)
08.2021 - 09.2022
Registered Nurse
CARMEL AMBULATORY SURGERY CENTER & ENDOSCOPY
09.2020 - 08.2021
Registered Nurse
ASCENSION
01.2020 - 09.2020
Registered Nurse – Trauma Unit
IU HEALTH METHODIST HOSPITAL
08.2017 - 12.2019
Student Nurse / Registered Nurse
AMG SPECIALTY HOSPITAL
12.2015 - 08.2017
Associate of Science - Nursing
Ivy Tech Community College of Indiana
LEADERSHIP & QUALITY IMPROVEMENT
- Shared Governance Clinical Quality Council Charter Member
- 1210B Quality Team Member
- Clinical Mentor and Resource Nurse for Nursing Staff
- Charge Nurse Experience in High-Acuity Hospital Settings
- Preceptor for Nursing Students and Newly Hired Nursing Personnel
- Active Participant in Quality Improvement and Evidence-Based Practice Initiatives