Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Steelman

Anadarko,OK

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

7
7
years of professional experience

Work History

Kitchen Staff Member

Oppa Food Management
Anadarko, OK
08.2022 - Current
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Followed recipes and customer requests to prepare meals.

Apprentice Electrician

Lindsey Electric
Anadarko, OK
05.2020 - 08.2022
  • Kept work areas clean, neat and organized for efficient operations.
  • Fabricated parts according to specifications using hand and power tools.
  • Tested continuity of circuits in electrical wiring using testing devices such as ohmmeters, voltmeters and oscilloscopes.
  • Maintained records of installation activities by completing forms and reports as required.
  • Advised management on issues of safety in continued equipment operation.
  • Connected wires to circuit breakers, transformers, or other components.
  • Maintained organization, cleanliness and safety in work areas.

Branch Manager

Empire Finance
Anadarko, OK
08.2016 - 10.2020
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Supported outside sales force in servicing and obtaining new business.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Managed staff scheduling, hiring and training processes.
  • Assisted other branches when needed during peak periods or special projects.
  • Organized professional development programs for employees at all levels of the organization.
  • Analyzed data to identify trends related to products, services, customers and markets served by the branch.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Created reports summarizing operational performance metrics for senior management review.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Participated in community events to promote brand awareness.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Verified cash by balancing cash drawers and maintaining cash count records.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Recommended new financial and accounting software packages. replacing various non-integrated offerings.

Education

BBA - Business Administration

Caddo Kiowa Technology Center
Fort Cobb, OK
07-2009

High School Diploma -

Anadarko High School
Anadarko, OK
05-2006

Skills

  • Marketing
  • Business Development
  • Financial Management
  • Staff Training and Development
  • Time Management
  • Team Leadership
  • Customer Relationship Management (CRM)
  • Cleaning and Sanitizing
  • Surface Cleaning
  • Food Quality Standards
  • Kitchen Organization
  • Verbal and Written Communication
  • Heavy Lifting
  • Kitchen Operations
  • Power Tool Operation
  • State and Local Codes
  • Residential Wiring
  • Electrical Maintenance and Repair

Timeline

Kitchen Staff Member

Oppa Food Management
08.2022 - Current

Apprentice Electrician

Lindsey Electric
05.2020 - 08.2022

Branch Manager

Empire Finance
08.2016 - 10.2020

BBA - Business Administration

Caddo Kiowa Technology Center

High School Diploma -

Anadarko High School

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Jessica Steelman