Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica stegner

Bixby,OK

Summary

Experienced with high-pressure trauma environments, providing essential care under critical conditions. Utilizes advanced clinical skills to stabilize and treat patients effectively. Track record of seamless collaboration with multidisciplinary teams, ensuring optimal patient outcomes.

Insurance professional with comprehensive background in risk management and client advisory services. Known for delivering tailored insurance solutions and fostering long-term client trust. Valued for collaborative approach, adaptability in dynamic environments, and strong commitment to achieving results through effective communication and problem-solving.


Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.


Overview

5
5
years of professional experience

Work History

Trauma Nurse Technican

Saint Francis Healthcare System
04.2025 - Current

Provides patient care to an assigned group of patients, utilizing basic skills and knowledge. Performs procedural tasks and assists ADL, considering patient's age and cultural/psychosocial factors. Observes and reports patient's condition, activities, and needs to licensed nurse accurately and in a timely manner. Demonstrates specialty skills and knowledge appropriate to patient population. Correctly performs technical procedures listed on the unit specific skills checklist as delegated by the Licensed Nurse. Documents data according to hospital policy. Records treatments or procedures performed legibly and accurately. Records I & O's, vital signs, and other data promptly. Supports unit/hospital goals through PI and educational activities. Attends mandatory in-services and meets unit educational standards. Accurately completes variance reports. Modifies behaviors or performance to comply with care standards and unit requirements. Performs environmental activities to maintain a clean and orderly patient room . Completes assigned unit duties. Performs housekeeping duties as assigned. Transports patients, food, supplies and equipment, and specimens as necessary.

Insurance Broker

Strong Family Financial
08.2023 - 04.2025

Advise individuals and businesses on insurance needs, providing tailored coverage options across property, casualty, life, and health lines.

Analyze client risk profiles and existing policies to identify coverage gaps and recommend optimal solutions.

Source and compare policies from multiple insurers, negotiating favorable terms and premiums on clients’ behalf.

Manage end-to-end policy placement, renewal, and modification processes, ensuring client needs are met efficiently and compliantly.

Act as a liaison during claims, supporting clients through documentation, communication with insurers, and resolution tracking.

Maintain detailed records in accordance with regulatory standards and support ongoing compliance and audits.

Foster long-term client relationships, contributing to retention, cross-selling, and consistent business growth.

Certified Nursing Assistant

Sherwood Manor Nursing Home
10.2022 - 07.2023

Implemented infection control protocols, promoting a safe environment for residents.

Supported rehabilitation activities, encouraging resident participation and mobility improvement.

Trained new CNAs on best practices for patient care and safety procedures.

Maintained accurate records of patient care activities and observations.

Advocated for resident needs, enhancing overall quality of life within the facility.

Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Assisted patients with daily living activities for enhanced comfort and wellbeing.

Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.

Built rapport with patients and families, providing emotional support during difficult times.

Assisted nurses with wound care procedures ensuring proper healing processes took place.

Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Cashier

Wendys Fast Food
09.2020 - 10.2022

Processed cash and credit transactions efficiently, ensuring accurate customer billing.

Maintained organized checkout area, enhancing customer experience through cleanliness and accessibility.

Assisted customers with product inquiries, providing knowledgeable support to improve satisfaction.

Collaborated with team members to optimize checkout speed during peak hours.

Trained new cashiers on operational procedures and customer service standards.

Monitored inventory levels at the register, aiding in stock replenishment processes.

Implemented best practices for handling cash discrepancies, minimizing errors and losses.

Resolved customer complaints swiftly, fostering positive relationships and repeat business.

Greeted customers entering store and responded promptly to customer needs.

Worked flexible schedule and extra shifts to meet business needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Restocked and organized merchandise in front lanes.

Assisted customers with returns, refunds and resolving transaction issues.

Maintained cleanliness and organization of kitchen equipment and workstations.

Assisted in inventory management by tracking stock levels and freshness of ingredients.

Education

GED -

Charles Page High School
Sand Springs, OK

Skills

  • Patient assessment
  • Ethical practice
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Compassionate and caring
  • Basic life support
  • Excellent communication
  • Critical thinking
  • Computer Skills
  • Cash Management
  • Direct patient care
  • CPR certification
  • Organizational skills
  • Team collaboration
  • Adaptability and flexibility
  • Creative problem solving
  • Effective communication
  • Active listening
  • Decision-making
  • Patient care assessment
  • Task prioritization
  • Self motivation
  • Proactive team player

Timeline

Trauma Nurse Technican

Saint Francis Healthcare System
04.2025 - Current

Insurance Broker

Strong Family Financial
08.2023 - 04.2025

Certified Nursing Assistant

Sherwood Manor Nursing Home
10.2022 - 07.2023

Cashier

Wendys Fast Food
09.2020 - 10.2022

GED -

Charles Page High School
Jessica stegner