Jessica Stephan
1000 Cottonwood Dr. Kokomo,IN
Summary
Dependable and adaptable worker with experience in records and communications at the Lafayette Police Department. Excels in high-pressure environments. Proven ability to communicate effectively with diverse individuals while maintaining meticulous records. Skilled in records management systems and administrative support, ensuring efficient operations and enhanced public service. Committed to delivering exceptional results in every role.
Overview
10
10
years of professional experience
Work History
Creative Arts Volunteer
Crossroads Community Church
Kokomo, IN
01.2016 - Current
- Assists in leading worship as a vocalist and a co-lead vocalist on the worship team.
- Creates propresent slides for sermon notes and song lyrics for weekend gatherings.
Records Technician
Lafayette Police Department
Lafayette, IN
09.2019 - 04.2020
- Maintained records within the Lafayette Police Department.
- Processed requests for public records.
- Had initial phone and window contact with the public.
- Entered warrants into records management system.
Communications Technician
Lafayette Police Department
Lafayette, IN
09.2017 - 09.2019
- Received and prioritized 911 and administrative-non emergent calls for service for the Lafayette Police and Lafayette Fire Departments.
- Monitored the arrival of first responders and provided them with assets and information both before and during calls for service to complete their emergency response safely and effectively.
- Communicated with a diverse group of individuals in highly stressful situations.
- Entered warrants, stolen items, and missing people into IDACS/NCIC to communicate with other agencies nationwide.
Education
Bachelor of Science - Christian Worship
Indiana Wesleyan University
Marion, IN12.2016
Skills
- Effective communicator with diverse individuals
- Knowledge in basic records management systems
- High attention to detail
- Administrative support and tasks
- Outlook and Google software knowledge
- Adaptable and dependable
Timeline
Records Technician
Lafayette Police Department
09.2019 - 04.2020
Communications Technician
Lafayette Police Department
09.2017 - 09.2019
Creative Arts Volunteer
Crossroads Community Church
01.2016 - Current
Bachelor of Science - Christian Worship
Indiana Wesleyan University