Jessica Stephens, PhD, is a dedicated educator of social sciences who is dedicated to fostering student success, engagement, and achievement, and improving their academic experience and professional outcomes. Dr. Stephens earned an Masters of Science and Doctor of Philosophy in Experimental Psychology from the University of Texas at Arlington in 2022 and achieved the highest academic honors at Texas A&M University at Kingsville in 2011 and 2013, for a BA and MS in Psychology, respectively.
Primary Responsibilities
• Conducted program meetings and documented meeting activities, fostering collaboration and communication among program faculty and staff.
• Provided leadership in program and curriculum development, ensuring alignment with academic standards and learning objectives.
• Addressed student issues within program, offering guidance and support to promote student success and satisfaction.
• Developed course schedules, assigned instructors, and identified adjunct faculty as needed, optimizing course offerings to meet student demand and program requirements.
• Monitored course enrollment and adjusted schedules when appropriate, maximizing resource utilization and student access to courses.
• Advised prospective students, providing admissions and program information, and ensuring timely review of admission applications.
• Utilized college resources to market program and recruit students, contributing to program growth and visibility.
• Developed and implemented program assessment plans to facilitate continuous improvement and ensure program effectiveness.
• Oversaw collection, analysis, and reporting of program assessment data, informing decision-making and strategic planning efforts.
• Provided annual written reports highlighting program accomplishments and outlining goals for following year, fostering transparency and accountability.
• Maintained visible presence on campus and fulfilled other duties as directed by program/departmental needs and departmental leadership.
• Assisted in development and delivery of training sessions for dual enrollment instructors, equipping them with necessary knowledge and skills to effectively support enrolled students and adhere to college policies and procedures.
• Managed administrative tasks, including paperwork collection, problem resolution, and communication management, ensuring compliance with internal policies and government regulations.
• Recruited, trained, and supervised program staff and support workers, providing guidance, feedback, and mentoring to ensure high performance and professional development opportunities.
• Provided performance evaluations, oversight, interviews, and instruction to dual enrollment employees.
• Coordinated collection, data entry, and processing of grades for enrolled high school students.
• Provided expert guidance and advice to faculty and staff regarding dual enrollment pathways, academic requirements, and support resources, and curriculum requirements.
• Collaborated with the district and university chair to continuously manage and imprave the Dual Enrollment Program
• Conceptualize and implemented innovative curriculum activities, program offerings, and student experiences.
• Facilitated communication between university instructors, administration at high schools, and department heads at the university,
• Additionally collaborated with university and high school staff and faculty, counselors and administrators to ensure alignment of program goals and objectives.
• Worked closely with various university departments and units to deliver high-quality, student-centered services for dual enrollment students, promoting a seamless transition from high school to college
• Test Administration Oversight: Supervised and coordinated all aspects of academic testing sessions, including scheduling, setup, administration, and monitoring of examinations to ensure adherence to testing protocols and procedures.
• Staff Training and Supervision: Recruited, trained, and supervised a team of testing proctors, providing guidance, support, and feedback to ensure consistency and professionalism in testing administration. Assigned duties and responsibilities to proctors and conducted regular performance evaluations.
• Testing Logistics Management: Managed logistical aspects of testing operations, such as test distribution, seating arrangements, and accommodation requests, to accommodate needs of test-takers while maintaining security and confidentiality.
• Test Security and Integrity: Implemented and enforced strict security measures to safeguard confidentiality and integrity of test materials and prevent cheating or unauthorized access to examination materials. Monitored test-takers throughout testing process to detect and address any irregularities or violations of testing policies.
• Communication and Coordination: Liaised with academic departments, faculty members, and testing agencies to coordinate testing schedules, resolve logistical issues, and ensure compliance with testing requirements and regulations. Communicated testing procedures and guidelines to test-takers and provided assistance as needed.
• Technical Support and Troubleshooting: Provided technical support to test-takers, proctors, and staff during testing sessions, troubleshooting issues with testing software or equipment to minimize disruptions and ensure smooth testing experience.
• Documentation and Reporting: Maintained accurate records of testing activities, including attendance, incidents, and test irregularities, and generated reports as required by testing agencies or academic institutions. Compiled statistical data on testing outcomes and performance metrics for analysis and review.
• Quality Assurance and Continuous Improvement: Implemented quality assurance measures to evaluate and improve testing processes and procedures, identifying areas for enhancement and implementing solutions to enhance efficiency, effectiveness, and customer satisfaction.