Jessica Sternal

Worked with different departments throughout the summer on a variety of projects including raising over $12,000 for a non profit organization, and leading an initiative to develop a framework for rollout of new compensation guidelines.

After the completion of the summer internship I was offered a 2 month extension of my internship where I have been working in a training coordinator roll responsible for things such as,

• Scheduling a variety of training courses and ensuring that courses worked with schedules of instructors and employees in various time zones across the world.
• Creating a "catalog cleanup" and going through over 7,000 courses and flagging any errors and discrepancies, then correcting the errors within Cornerstone On Demand.
• Creating detailed standard operating procedure documents on how to complete different functions within Cornerstone On Demand.
• Leading live trainings on a variety of different topics.
• Ensuring employee compliance of mandatory trainings.
• Monitoring and verifying exemption requests.

• Answered phone calls to take orders, and manage $2,000-$3,000 in sales per night.
• Completed daily side work and opening and closing duties without fail.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Assist guests with Billiard table rentals.

• Responded to individuals in crisis while dispatching emergency personnel (Police, EMT, Fire etc.)
• Monitored campus cameras for suspicious activity and notified authorities as needed
• Kept detailed logs of events while officers were responding to a call.
• Used multiple different computer monitors and software to lookup information and previous encounters with individuals as officers responded to call.