Jessica Stevens
Saucier,MS
Summary
Committed to ensuring delivery within specified timeframes. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Administrative Clerk with over 7 years of experience in Data Entry/Administrative work. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking a remote position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Carolina Eye Associates - Patient Care
2022.04 - 2022.06
- Handled 30-40 calls per day to address customer inquiries and concerns.
- Created spreadsheets using Microsoft Excel to establish patient appointments.
- Delivered services to customer locations within specific timeframes
- Maintained energy and enthusiasm in fast-paced environment
- Demonstrated respect, friendliness and willingness to help wherever needed
- Exceeded goals through effective task prioritization and great work ethic
- Used Microsoft Word and other software tools to create documents and other communications
Driver
E & O Transport, 5685 Christian Light Road
2021.10 - 2022.04
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
- Generated consistent referrals and repeat business by providing friendly and fast service
- Verified daily deliveries against shipping instructions before delivering to customers
- Informed management of daily activities by updating logs with mileage and delivery information
Pharmacy Technician
Walgreens
2021.09 - 2021.10
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Maintained proper drug storage procedures, registries and records for controlled drugs
- Counted, measured and compounded medications following standard procedures
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Reviewed and verified customer information and insurance provider information
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Automated Logistics Specialist
North Carolina National Guard
2014.11 - 2020.11
- Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports
- Reviewed and verified quantities received against bills of lading, contracts, purchase requests and shipping documents
- Kept track of medical supplies and equipment and received, stored, recorded and issued medical supplies for unit
- Packed, crated, stenciled, weighed and banded equipment and supplies
- Supervised personnel in supply, services, materials management and logistical operations
- Organized material distribution and transportation logistics in accordance with executive direction
- Established operations procedures and complied with military policies
Tank Mechanic
North Carolina National Guard
2014.11 - 2020.11
- Diagnosed mechanical problems for repair or replacement
- Conducted full operational compliance inspections before releasing vehicles for use
- Assessed equipment for damage, wear, battery life and fluid levels
- Followed factory and dealership standards to accurately perform repairs according to work order
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Waitress
Coach's Neighborhood Grill, Horner Blvd
2018.12 - 2019.05
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Inspected dishes and utensils for cleanliness
- Greeted new customers, discussed specials and took drink orders
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Bussed tables during busy periods to assist staff and quickly turn over tables
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Waitress
Jim's Restaurant
2017.09 - 2018.02
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Inspected dishes and utensils for cleanliness
- Greeted new customers, discussed specials and took drink orders
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Bussed tables during busy periods to assist staff and quickly turn over tables
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
General Laborer
2015.11 - 2017.09
- Assisted team members with tasks that require group effort
- Used measuring tools such as gauges and tape measure to identify conforming parts during production
- Solved and identified any complex issues that impacted management
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems
- Maintained and repaired facilities, equipment and tools
- Mentored new employees by providing guidance on safety and proper techniques
Data Entry Specialist
Trident Marketing, N Poplar Street
2015.01 - 2015.11
- Completed data entry tasks with accuracy and efficiency
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Compiled data and reviewed information for accuracy prior to input
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
- Corrected data entry errors to prevent duplication or data degradation
- Applied data entry knowledge skills to resolve indecipherable or garbled messages
- Compiled and verified accuracy and sorting information to prepare source data for computer entry
- Kept optimal quality levels to prevent critical errors and support team performance targets
Education
DIPLOMA -
Western Harnett High School
Lillington, NC01.2015
Skills
- Microsoft Office (Word, Excel, PowerPoint, SAMS-E, and Access)
- Little knowledge of QuickBooks
- Client Correspondence
- Advanced Excel Spreadsheet Functions
- Data Transcription
- Word Processing
- Collecting Information
- Database Data Entry
- Data Entry Accuracy
- Mail Handling
- Maintaining Confidentiality
- Patient Charting
- Keyboard Entry
- Technical Support
- Professional Bedside Manner
- Patient Service
- Patient Safety
- Cash Handling
- Patient Profiles
- Professional Correspondence
- Correspondence Typing
- Office Supplies and Inventory
- Verbal and Written Communication
- Customer Follow-Up
- Spreadsheet Development
- Self-Directed Learning
- Appeals Support
- Inspirational Leadership
- Styling Experience
- Staff Education
- Disciplinary Procedures
- Customer Needs Assessments
- Process Improvement Initiatives
- Employee Performance Evaluations
- Inventory Control Processes
- Operational Efficiency
- Constructive Feedback
- Operations Management
- Delivery Schedules
- Personnel Scheduling
- Cash Register Operations
- Customer Interaction
- Customer Relations
- Report Preparation
- Checking Tolerances
- Maintaining Clean Work Areas
- Quality Assurance Controls
- Visual Inspection
- Quality Inspections
- Final Product Testing
- Supply Chain Distribution
- Assembly and Production
- Personnel Records
- Checking Product Quality
- Quality Control
- Staffing Requirements
- Labeling Prescriptions
- Pharmaceutical Sales and Services
- Problem-Solving Skills
- Ordering and Stocking Medications
- Stocking Shelves
- Patient Confidentiality
- Assisting Pharmacists
- Proper Labeling Procedures
- Drug Storage Procedures
- Quality Assurance and Control
- Advanced Math Skills
- Previous Certified Pharmacy Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Carolina Eye Associates - Patient Care
2022.04 - 2022.06
Driver
E & O Transport, 5685 Christian Light Road
2021.10 - 2022.04
Pharmacy Technician
Walgreens
2021.09 - 2021.10
Waitress
Coach's Neighborhood Grill, Horner Blvd
2018.12 - 2019.05
Waitress
Jim's Restaurant
2017.09 - 2018.02
General Laborer
2015.11 - 2017.09
Data Entry Specialist
Trident Marketing, N Poplar Street
2015.01 - 2015.11
Automated Logistics Specialist
North Carolina National Guard
2014.11 - 2020.11
Tank Mechanic
North Carolina National Guard
2014.11 - 2020.11
DIPLOMA -
Western Harnett High School
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