Jessica Stiltner
Bluff City,TN
Summary
Detail-oriented social media manager with a master’s degree in Business Administration and proven experience at Absolute Granite and Cabinetry. Expertise in content creation and strategic social media planning has driven engagement and brand growth. Committed to leveraging skills to enhance organizational success and foster impactful digital presence.
Overview
10
10
years of professional experience
Work History
Social Media Manager
Absolute Granite and Cabinetry
Johnson City, TN
09.2024 - Current
- Manage social media accounts, including content creation, scheduling, and monitoring of posts.
- Analyze data from social media analytics tools to track performance metrics, and optimize content strategy.
- Utilize paid advertising options on various social media platforms to boost reach, engagement, and conversions.
Managing Partner
The Appalachian Honey Boutique
Kingsport, TN
10.2021 - Current
- Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
- Develop and execute marketing campaigns to increase brand awareness, and attract new customers.
- Establish strong relationships with local community organizations through sponsorships or partnerships, which increase brand visibility.
Operations Manager
Q Bargains Outlet, LLC.
Abingdon, VA
07.2020 - Current
- Managed inventory levels to ensure optimal stock availability, while minimizing carrying costs.
- Coordinated logistics activities, including transportation planning, warehousing optimization, and order fulfillment.
- Managed the implementation of new technology systems, resulting in improved operational efficiency.
Exercise Physiologist
Ballad Health
Johnson City, TN
07.2017 - 06.2020
- Collaborated with healthcare team members to develop individualized care plans for patients with cardiovascular conditions.
- Educated patients on lifestyle modifications, such as diet and exercise, to manage their heart health.
- Maintained detailed records of patient information, test results, and treatment plans in electronic medical records systems.
Sales Associate
Absolute Granite and Cabinetry
Johnson City, TN
07.2015 - 07.2017
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction.
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales.
- Contributed to the achievement of store goals by actively upselling products, and suggesting complementary items.
Assistant Softball Coach
Sullivan North High School
Kingsport, TN
08.2014 - 05.2016
- Assisted the head coach in developing and implementing strategic game plans for practices and competitions.
- Mentored players on sportsmanship, teamwork, discipline, and leadership skills, both on and off the field.
- Collaborated with the head coach to analyze opponents' strategies and develop effective countermeasures.
Cashier
Food City
Kingsport, TN
09.2014 - 06.2015
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly.
- Managed high-volume checkout lanes during peak hours, while maintaining accuracy and speed.
- Provided exceptional customer service by greeting customers with a friendly demeanor, and addressing their inquiries or concerns.
Education
MBA in Business Administration -
East Tennessee State University
Johnson City, TN05.2021
BS in Physical Education -
East Tennessee State University
Johnson City, TN12.2017
Skills
- Google Ads
- Social media management
- Email marketing
- Google Analytics
- Content creation
- Digital marketing
- Business management
- Facebook advertising
- Market research
- Social media marketing
- Campaign management
- Attention to detail
- Artificial intelligence research
- Microsoft Office
- Remote office availability
- Social media moderating
Additional Information
Motivated professional with a strong background in business administration, retail management, and healthcare, seeking an opportunity to leverage my skills and experience to contribute meaningfully to a dynamic organization. I am committed to adding value through reliability, attention to detail, and a results-driven approach.
Timeline
Social Media Manager
Absolute Granite and Cabinetry
09.2024 - Current
Managing Partner
The Appalachian Honey Boutique
10.2021 - Current
Operations Manager
Q Bargains Outlet, LLC.
07.2020 - Current
Exercise Physiologist
Ballad Health
07.2017 - 06.2020
Sales Associate
Absolute Granite and Cabinetry
07.2015 - 07.2017
Cashier
Food City
09.2014 - 06.2015
Assistant Softball Coach
Sullivan North High School
08.2014 - 05.2016
MBA in Business Administration -
East Tennessee State University
BS in Physical Education -
East Tennessee State University
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