JESSICA STONE
Romulus,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Assistant Office Manager
Advanced Periodontics and Implantology
01.2021 - Current
- Send in electronic/ manual claims
- Verify timecards
- Schedule meetings, handle correspondence
- Manage prescriptions for surgical procedures
- Balance cash drawers and daily deposits
- Pay bills, utilities, and vendor invoices on time
- Orders office supplies and equipment
- Post insurance payments to patient’s account
- Monitor office supply levels, place orders as needed
- Address operational issues promptly and develop proactive solutions to prevent recurring problems
Patient Care Coordinator
Advanced Periodontics and Implantology
01.2020 - 01.2021
- Able to multitask in a busy work environment
- Strong attention to detail
- Verify dental insurance
- Present treatment plans prescribed by the doctor
- Understand predetermination and explanation of benefits received from insurance
- Updated finances on treatment after receiving predetermination
- Collect copays accordingly
- Appointing patients
- CPR certified
- Prepare/ send clinical reports
Patient Care Coordinator
Great Expressions Dental Centers
01.2016 - 01.2020
- Able to multitask in a busy work environment
- Verify dental insurance
- Present treatment plans prescribed by clinicians
- Collect copays accordingly
- Appointing patients
- Provide referrals to new care providers
Head Cashier/ Sales Associate
Dick Sporting Goods
01.2014 - 01.2016
- Responsible for supervising and training other cashiers
- Participate in merchandise set up according to floor plan and sale ads
- Assist and encourage customers in selecting and purchasing products in a retail environment
- Maintaining accurate cash handling
- Resolving customer issues at the front end
- Ensure a smooth check operations
Education
No Degree - Business
Washtenaw Community College
Ann Arbor, MIHigh School Diploma -
Oakridge Alternative & Adult Ed
Muskegon, MI05-2007
Skills
- Claims processing
- Timecard verification
- Office supply management
- Cash handling
- Customer service
- Employee training
- Microsoft Office
- Attention to detail
- Team collaboration
- Office administration
- Scheduling appointments
Timeline
Assistant Office Manager
Advanced Periodontics and Implantology
01.2021 - Current
Patient Care Coordinator
Advanced Periodontics and Implantology
01.2020 - 01.2021
Patient Care Coordinator
Great Expressions Dental Centers
01.2016 - 01.2020
Head Cashier/ Sales Associate
Dick Sporting Goods
01.2014 - 01.2016
No Degree - Business
Washtenaw Community College
High School Diploma -
Oakridge Alternative & Adult Ed
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