Jessica Stovall
New Braunfels,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious and results-oriented General Manager with over 6 years of experience, creating strategic alliances with organizational leaders to effectively align with and support. Progress-driven planner adept at building and retaining high-performing teams.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
General Manager
AC Motorplex Venue
Marion, TX
07.2017 - 12.2021
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Directed successful operational turnaround, eliminating over $75,000 in debt.
HR/Administrative Office Manager
Stovall Electric, LLC
Sissonville, TX
01.2014 - 05.2017
- Duties: Payroll, budget control for projects,answering phones, training new employees, time sheets, deposits, websites, emails, job biding.
- Directed personnel, training and labor relations activities. Identified staff vacancies and recruited, interviewed and selected applicants. Served as an link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity to complete employee evaluations.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed office operations while scheduling appointments for department managers.
HR Personnel/ Office Manager
ASCT
Sissonville, TX
06.2012 - 12.2013
- Coordinated and directed project meetings, Maintained accounts receivable documentation electronically and on paper, Processed bank reconciliations and financial reports to verify practice of proper due diligence, Processed payroll, electronic deposits and employee pay adjustments, Meet and Greet Customers, Job Biding, Answering Phones, ADP Payroll, Hiring Office Personnel.
Certified Nursing Assistant
CNA, Genesis Health Care
Sissonville, WV
12.2011 - 06.2012
- Supported patients with customized patient teaching tools. Cleaned and sterilized instruments and disposed of contaminated supplies. Organized, updated and maintained over 200 patient charts. Recorded patients' medical history, vital statistics and test results in medical records. Monitored patients with acute conditions. Provided caring companionship to elderly and developmentally disabled patients.
Manager
Foodland
Sissonville, WV
02.2005 - 12.2008
- Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Completed weekly schedules according to payroll policies.
Education
Diploma -
Sissonville High School
Sissonville, West Virginia 08.1996 - 05.2000
Certified Nursing Assistant -
Genesis Health Care
Charleston, West Virginia 11.2011 - 01.2012
Skills
Performance improvement
Food preparation and safety
Recipes and menu planning
Effective leader
Product development
Employee scheduling
Deadline-oriented
Operations management
Staff training/development
Budget development
Project Management
Relationship building
Recruitment
Budget administration
Certification
Management with 8-year background in employee management, hiring, training and
Timeline
General Manager
AC Motorplex Venue
07.2017 - 12.2021
HR/Administrative Office Manager
Stovall Electric, LLC
01.2014 - 05.2017
HR Personnel/ Office Manager
ASCT
06.2012 - 12.2013
Certified Nursing Assistant
CNA, Genesis Health Care
12.2011 - 06.2012
Certified Nursing Assistant -
Genesis Health Care
11.2011 - 01.2012
Manager
Foodland
02.2005 - 12.2008
Diploma -
Sissonville High School
08.1996 - 05.2000