Jessica Street
Orlando
Summary
Empathetic and innovative, matriculating Marriage and Family Therapy graduate student with a strong focus on addressing traumatic and adverse childhood experiences (ACEs). Expertise lies in building strong therapeutic relationships, providing compassionate care, and employing evidence-based approaches to promote positive mental health and family well-being. Keen focus on achieving results and fostering team collaboration. Dedicated to making a meaningful impact in the lives of individuals and families.
Overview
9
9
years of professional experience
Work History
Student Intern
Family Wellness Counseling, LLC
11.2024 - Current
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Maintained confidentiality and adhered to ethical guidelines, upholding the professional standards of the mental health field.
- Evaluated the effectiveness of therapeutic interventions by regularly monitoring progress towards treatment goals.
- Maintained detailed records of individual therapy sessions, ensuring accurate documentation of client progress and adherence to ethical guidelines.
- Performed assessments to evaluate clients' mental health status, needs and goals.
- Utilized cognitive-behavioral techniques to challenge negative thought patterns and promote adaptive thinking among clients.
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
Business Development Manager
Paul Davis Restoration of Orlando
03.2018 - Current
- Led the development of strategies to enhance client relationships and business growth, contributing to overall organizational success
- Managed reconstruction projects, coordinating with clients and contractors to ensure timely and effective service delivery
- Trained and mentored team members, fostering a high-performance culture and improving service standards
Case Manager
Department of Juvenile Justice
10.2021 - 02.2022
- Provided one-on-one counseling and mentorship to youth, addressing behavioral issues and promoting positive life choices
- Collaborated with multidisciplinary teams, including mental health professionals, to develop and implement individualized treatment plans
- Facilitated workshops on life skills, contributing to improved self-sufficiency and resilience among clients
- Conducted thorough assessments to identify client needs and goals, ensuring tailored interventions
- Offered crisis intervention and conflict resolution support to clients in emergency situations
Store Manager & Operations Manager
Mattress Firm
09.2015 - 03.2018
- Managed daily operations, ensuring a positive environment for both customers and employees
- Developed targeted marketing strategies to attract and retain customers, increasing overall store sales
- Trained and mentored new employees, focusing on customer service excellence and operational efficiency
Education
Master of Arts - Marriage And Family Therapy
Northcentral University
San Diego, CA05.2025
Master of Arts - English
Hawai'i Pacific University
Kaneohe, HI05.2015
Skills
- Family Therapy Techniques
- Trauma-Informed Care
- Conflict Resolution
- Strategic Planning
- Mentoring and Coaching
- Case Management
- Relationship Building and Rapport
- Crisis Intervention
- Team Leadership
- Effective Workflow Management/ Time Management
- Able to work in a demanding environment
- Fast learner
- Project Management
- Account Management
- Operations
- Revenue Generation
- Active listening skills
Timeline
Student Intern
Family Wellness Counseling, LLC
11.2024 - Current
Case Manager
Department of Juvenile Justice
10.2021 - 02.2022
Business Development Manager
Paul Davis Restoration of Orlando
03.2018 - Current
Store Manager & Operations Manager
Mattress Firm
09.2015 - 03.2018
Master of Arts - English
Hawai'i Pacific University
Master of Arts - Marriage And Family Therapy
Northcentral University
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