Jessica Sulley
Mondamin,IA
Summary
Versatile and motivated professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and positive attitude with innovative mentality focused on driving company success.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Dante
Omaha, Nebraska
06.2021 - 08.2026
- Collaborated with management to implement operational improvements and strategies that enhanced overall efficiency.
- Monitored compliance with health and safety regulations in the workplace.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Performed administrative tasks including filing invoices, preparing payroll, editing and printing daily menus, and leading nightly team meetings prior to service.
- Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
- Collaborated with other departments within the organization to coordinate projects and events
- Oversaw efforts to update computer systems with pricing and specials for optimal recordkeeping.
- Managed team schedules, delegations, and performance evaluations to optimize productivity.
- Developed and maintained relationships with suppliers, vendors, and community partners.
- Monitored and ensured compliance with customer service standards to maintain high satisfaction levels.
Bartender
The Stokin' Goat
08.2020 - 03.2021
- Provided excellent customer service by engaging with patrons and addressing needs.
- Crafted a variety of cocktails and beverages for diverse customer preferences.
- Maintained cleanliness and organization of bar area and equipment to enhance customer experience.
- Monitored alcohol consumption to promote responsible drinking among patrons.
- Trained new bartenders on recipes, equipment use, and customer service standards.
- Assisted in managing inventory levels of liquor and supplies to ensure seamless operations.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Performed opening and closing duties including restocking supplies.
- Ensured accurate cash handling and record-keeping for financial accountability. at the end of each shift ensuring accuracy of funds received.
Administrative Assistant
GroundWorks LLC
05.2018 - 01.2020
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Founder's Club Manager
88 Tactical Group
04.2017 - 10.2017
- Interviewed, hired, and trained staff to align with operational goals, enhancing team effectiveness.
- Oversaw club schedule and planned events in advance to achieve organized operations.
- Coordinated catering services for private parties and corporate functions, ensuring seamless guest experiences.
- Ensured the safety of guests and employees through effective supervision of all areas of the club.
- Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
- Conferred with staff, board members and officials to coordinate activities, resolve problems and discuss issues.
- Conducted regular inspections of facilities to ensure cleanliness and functionality.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Greeted and welcomed new club members, cultivating a welcoming atmosphere and fostering community engagement.
Education
Associate of Science - Kinesology And Nutrition
Iowa Western Community College
Council Bluffs, IA05-2016
High School Diploma -
Missouri Valley High School
Missouri Valley, IA05-2014
Skills
- Operational improvement
- Compliance monitoring
- Staff recruitment
- Employee training
- Performance evaluation
- Scheduling optimization
- Customer relationship management
- Data organization
Personal Information
Title: Assistant General Manager
Timeline
Assistant General Manager
Dante
06.2021 - 08.2026
Bartender
The Stokin' Goat
08.2020 - 03.2021
Administrative Assistant
GroundWorks LLC
05.2018 - 01.2020
Founder's Club Manager
88 Tactical Group
04.2017 - 10.2017
Associate of Science - Kinesology And Nutrition
Iowa Western Community College
High School Diploma -
Missouri Valley High School