Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jessica Sullivan

Toledo

Summary

Compassionate and skilled PCT at Mercy Health Hospital, adept in patient care and regulatory compliance. Demonstrated excellence in time management and critical thinking while ensuring high standards of care. Proven ability to collaborate effectively with healthcare teams, enhancing patient satisfaction and safety through attentive service and communication.

Overview

6
6
years of professional experience

Work History

PCT

Mercy Health Hospital
Perrysburg
06.2023 - Current
  • Answered patient call lights promptly and responded to requests appropriately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Monitored food intake and output as directed by nursing staff.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Reported changes in patient conditions to registered nurse or physician.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.

Server

Sylvania Country Club
Sylvania
04.2023 - Current
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.

Dietary Ambassador

HHS Environmental Services
Perrysburg
01.2024 - 07.2025
  • Evaluated food quality and portion sizes at events to ensure adherence to standards.
  • Monitored client progress and adjusted meal plans as necessary.
  • Educated clients on importance of maintaining a healthy diet plan.
  • Delivered meals three times daily to patients with dietary orders.
  • Stocked all refrigerators daily to provide overnight snacks for diabetic patients.

Pizza Maker

Mama Marys Pizza/J-Cups Pizza
Toledo
01.2019 - 07.2022
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
  • Stocked shelves with necessary ingredients for making pizzas.
  • Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
  • Followed established recipes when creating specialty pizzas requested by customers.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Adhered to sanitation standards when handling food products and utensils.

Education

Some College (No Degree) -

University of Toledo
Toledo, OH

Some College (No Degree) -

Owens Community College
Perrysburg, OH

Skills

  • Patient care
  • Time management
  • Team collaboration
  • First Aid/CPR
  • Critical thinking
  • Regulatory compliance
  • Written communication
  • Organizational skills
  • Communication
  • Microsoft Word

Affiliations

  • 4.5 Tennis Player
  • Variety of musical instruments including piano and guitar
  • Enjoy people and am not shy

Timeline

Dietary Ambassador

HHS Environmental Services
01.2024 - 07.2025

PCT

Mercy Health Hospital
06.2023 - Current

Server

Sylvania Country Club
04.2023 - Current

Pizza Maker

Mama Marys Pizza/J-Cups Pizza
01.2019 - 07.2022

Some College (No Degree) -

University of Toledo

Some College (No Degree) -

Owens Community College